Almost everything that needs to be said about Hanoi Moment has already been said time and time again in other peoples posts. Although we only actually stayed here one night Tom and his staff made us feel very welcome and allowed us to use their rather small boutique hotel as a base as we travelled to Sapa and Halong bay.... More

For those wanting to experience Hanoi for the first time, it is difficult to imagine a more suitable hotel. Located in the Old Quarter, "real" Vietnam, in the nicest sense, surrounds. Yet the hotel itself would do any Western city centre proud. It follows the typical Hanoi style, with several stories stretching above a standard footprint. And inside, it is... More

If you are planning to stay in Hanoi, we recommend you stay at this hotel. - While it advertises itself as a 3 star-establishment, the quality of service and furnishings is more like 4 stars. The hotel is positioned really well, near many tourist attractions, though be warned - staying in the center of the city (as opposed to five-star... More

Definitely a five star service. We felt right at "home", the staffs are so friendly, helpful and always smile. The room is really clean, modern and simply decorated, bigger than we expected. The shower is so zen like.... Love the daily fruits and night time sweets....a touch of luxury service :-). I can't say enough great things about this hotel.... More

I'll be honest I do not usually write these reviews but felt it was a must after having a honeymoon stay here. We stayed in an executive room for 90 US dollars and it was amazing. The bed had been designed with rose petals on it which was a wonderful touch. The room was huge and clean and would have... More

Most of the good points of this hotel have already been repeated by many reviewers. I do have a word of caution though. We had asked the hotel to help us with mailing an item. Initially they said they would do a price check for us but when we came back to check they had already mailed the item out... More

We stayed for 3 nights at the start and one night at the end of our holiday. I had to change the initial booking, and did so by e-mails - which were answered promptly and efficiently. The rooms were lovely and Tom and Chinh and the rest of the staff couldn't have been more helpful. We left some luggage with... More

My friend and I stayed at Hanoi Moment Hotel twice, on the way to and from Luang Prabang. I recommend it highly. The staff were so lovely and very helpful. They looked after our bags whilst we were in Laos. My friend was sick for a couple of days (drank some water, whoops) and the staff were very attentive. The... More

Convenient airport pickup and drop-off avoided exchange problems and rip-off taxis for new arrivals. This small hotel is centrally located in the old quarter. What it lacks in size it more than compensates with fabulous personal service: welcome beverage in the lobby, fruit bowl and flowers in the room, rose petals on the bed and on the shower floor, bedtime... More