We stayed here for a total of 5 nights, in between trips out of Hanoi. The hotel is very clean and light, beds (and pillows) comfortable. There is a lift which is helpful when you are too tired and hot to negotiate stairs, and the staff looked after our luggage at no extra cost when we went on our various... More

The Holiday Diamond Hotel is situated right at the heart of Hanoi where everything is within walking distance. The best thing about its location is the fact that most Old Quarter Streets are busy day and night, but the Holiday Diamond is strategically situated in a quiet street. The room is regularly cleaned, and aside from the complimentary water, they... More

My wife and I had 3 nights here after travelling from Laos. This was our third time in Hanoi and I have to say that this was the best hotel that we have experienced in that time. We always stay in the Old Quarter (usually Ma May Street) and whilst this was close, it didn't seem to as frenetic and... More

My wife and I stayed for three nights at this hotel and this was the first port of call of our three weeks in Vietnam. The hotel arranged for our pick up from the airport free of charge as we had committed to a three night stay. The driver was there waiting for us as soon as we arrived, and... More

If I was rating on staff alone, this place would be perfect. Jenny, Cherry, Nancy and the girls are incredibly helpful and nice. We stayed in a suite and to be honest were disappointed. Sizeable enough but was very basic and tired - expected better after reading TA reviews and seeing photos.. The breakfast area was a bit dark and... More

We chose this hotel based on review on TA and the picture. When we arrived at the hotel, we are a little disappointed, our room was really small, with no windows. The bathroom was ok, but could see mold in the bath which i was not too impressed by. I have 2 complaints: - We were at the end of... More

The staff seemed to be very nice. I would have really enjoyed my stay here if I had not booked the trip through them. When I arrived, I was greeted by the lovely receptionists and felt like coming back home when Cherry and Jenny welcomed me. They had been great and always gave me really good recommendation. BUT seemed I... More

Stayed here as part of our 3 week holiday in Vietnam in April .We stayed based on Trip advisor reviews and so glad we did. This was the first place we stayed on our trip and the staff here gave us the warmest welcome and made us feel right at home instantly. I wish I could remember all the staff... More

The staffs are very friendly and it is amazing to have a PC in the room for usage. I think is quite cool. In addition, when we had to leave the place early morning, the staff woke up early to prepare our breakfast - Just for us! Thumb up!!!!!!