Spend 2 nights and absolutely love this hotel and location. New and clean, great room, very comfortable bed. Located in Old Town, plenty to walk around for eats and shopping. Staff speaks good English and Singaporean GM Victor is ever helpful, all comes with great smiles

This was a very short stop for us being our second time In Hanoi but it was a very pleasant surprise. We had just come from Sapa and need a rest after our 5am train arrival. This hotel was a great place to relax and sleep after a long day. It definitely is a good choice for Hanoi. It even... More

Location: Good (but so are other Hotels depending on which road you choose) Service: Great (But so are the other hotels in Hanoi and Da Nang) Room: HORRIBLE. My air-con tripped many times and I had to call the reception a few times to restart the Air Handling Unit which produces the cold air. The water traps for the sink... More

Golden Silk is in the heart of the Old Quarter and very central. Staff are friendly and helpful. Rooms have free wifi. Complimentary beer & soft drinks and fruits are part of the room. The spa on the top floor is good offering manicures, pedicures, massages and spa and sauna time. The room service and bar staff are extremely lovely... More

We had a great stay at golden silk . Room was on the 3rd floor with a balcony overlooking the street. Room was quiet at night & we slept ok the noise from the street was not a problem . Free beer water in mini bar. Breakfast was good . Location good near the lake in the old quarter. Good... More

We stayed here for 5 nights in May, and found it to be a very nice hotel. The rooms were small, and one didn't have an external window but we asked to get moved and they accommodated a day later.. The only problem with no windows is not that it feels clostrophobic.. It's that you simply lose track of time!... More

Stayed one night before going to Halong Bay and 2 nights on our return. We were upgraded to their beautiful suite. Tastefully furnished and very comfortable beds. Like their breakfast buffet of Vietnamese, Chinese and Western fare complete with Viet vanilla coffee. Hotel is very convenient with lots of stores lining the street selling silk, lacquer, embroidery and interesting knick... More

Small hotel in a great location to explore the guts of the Old Town and French Quarter. Really friendly and helpful staff. Comfortable well equipped rooms. decent bar and restaurant and, I'll say in again, in a great location. OK no pool and the rooms at the rear have less than perfect views, but at these prices anyone would be... More

Reception area is very beautiful & reception ladies too busy for a first arrival greeting. Doormen did a good job; they were quick & efficient in carrying guest’s luggage & taking them to your room. Room service stuffed up an order & sent it to the wrong room so we had follow up directly with kitchen; they also need to... More