Wonderfully friendly and professional staff without the assumed airs and graces that many such prestige establishments often take on. For the succesful atmosphere also goes to the very friendly and professional staff. Lovely pool, with a few people but really sympae. Ideally located 2 steps from the city and delicious restaurants. Not to be missed. Very good advice for restaurants... More

Brings classic French ambiance to Hanoi. Check in ladies can seem Vietnamese direct at times but all around the best place in Hanou without a doubt

The service at this gem is absolutely fantastic. The staff get all of the little things right and make the stay one of the very best that I have experienced. The Hotel has retained its French Colonial feel and combined it with a very modern interior. the rooms are very comfortable and the free wifi is excellent as is the... More

This was my second stay in this classical and wonderful hotel in the last six months. The second time around was even more enjoyable-they remembered me from my last stay. The service was fantastic, the staff great, the bamboo bar great, and the accommodations really first class. Highly recommended as one of the true historical hotels of old Indochina? The... More

I was not sure what to expect from our trip to Hanoi. I had read reviews of the Metropole but none of them actually did the Metropole justice. From the moment we hit the door until after we checked out, we felt like we were the only people the staff had to worry about. We stayed on the club floor,... More

My husband and I stayed for four nights and enjoyed every part of our stay from the day spa, the pool, the numerous restuarants to choose from, the chocolate high tea and the shops. Service was impecible and our stay was perfect.

This is our second stay at this Hotel for both business and pleasure. This hotel sets the gold standard for services, quality, and luxury. The hotel is located at the perfect location in Hanoi near Hoan Kiem Lake. The bedding, rooms, and facility is first class. The staff always go out of the way to take care of you. The... More

Our stay at the Metropole Hanoi has been flawless. It's hard to put into words the ambiance, feeling, and warmth of the hotel and the history - opened in 1901 - is just short of amazing. We had two seperate stays here this trip, interrupted by an overnight in Ha Long Bay. On our return from Ha Long, we were... More

Everything in this hotel is top notch. The staff, room amenities, public areas are all fabulous. We booked a room on the Executive floor with club access and it was worth the extra cost. Breakfast was delicious as was afternoon tea and cocktail hour with wonderful wines and appetizers. They even had iPads for guests use in the lounge. The... More