Sofitel Plaza Hanoi (Vietnam): See 479 Hotel Reviews and 240 Photos

Address: 1 Thanh Nien Road, Ba Dinh District | Ba Dinh District, Hanoi 10000, Vietnam

Phone Number:

Region: Vietnam > Hanoi

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#5 Luxury Hotels in Hanoi

#14 Business Hotels in Hanoi

#41 Family Hotels in Hanoi

Price range (per night): S$128 - 200

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Situated between two lakes and the Red River, Sofitel Plaza Hanoi forms a recognized landmark with the best view of the city skyline. Only a stone’s throw away from Old Quarter, the hotel evokes the feeling of French classic luxury. With the breathtaking view, the comfort of Sofitel MyBed, luxurious bathroom amenities, two fine dining restaurants and two chic bars, Sofitel Plaza Hanoi has always been among the top choices for luxury hotels in Hanoi. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Orbitz, ACCOR, Booking.com, AsiaRooms, Expedia, Priceline and Tingo so you can book your Sofitel Plaza Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Sofitel Plaza Hanoi Hotel Hanoi; Sofitel Plaza Hanoi Hotel; Accor Plaza Hanoi; Sofitel Hanoi; Hanoi Sofitel

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479 reviews from our community

See which rooms travellers prefer - 90 traveller tips

Peter101Launceston

Launceston

1 review

“Absoultely oustanding”

Reviewed 22 May 2013 NEW

Close enough to everything, but far enough away to offer solace from the crowd. What a hotel! The staff are incredibly helpful with senior management setting a brilliant example. I have travelled extensively and this hotel stands out as a shining example of opulence andhow people should be looked after. Australian ACCOR staff would learn much from the staff at... More

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Knox D

Singapore, Singapore

Reviewer

5 reviews

Reviews in 2 cities

“Great location and easy access to places of interest and airport”

Situated at the outskirt of Hanoi's old quarters, it is easily accessible to places of interest. Getting to the airport is a breeze with main roads linking to expressways. Stayed here for 3 nights and I booked a room with river view overlooking WestLake. Hotel staff are friendly and helpful. This hotel has one of the best lounge in Hanoi.... More

See 3 more reviews by Knox D for Hanoi

Dear Knox D, We very much appreciate your comments regarding your stay at the Sofitel Plaza Hanoi. As we strive to continuously improve our quality of services, it is always a great pleasure to receive positive feedbacks. I will share your comments with our team, and I am sure this feedback will serve as an encouragement to all of them... More

Alvin123456570

Hong Kong, China

1 helpful vote

“HAN Sofitel Plaza”

Reviewed 20 May 2013 NEW

Friendly staff and clean hotel. However, the house keeping staff keep on knocking the door to give me some chocolate, fruits during the day may be distributing. Putting it upfront when the room is set is more preferable.

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Review collected in partnership with Accorhotels.com

Dear Alvin123456570, Thank you for choosing to stay with us at Sofitel Plaza Hanoi on your recent visit to the city and for taking the time to share your experience. I am delighted to know that you found our hotel clean and the service from our team friendly. I thank you for your additional comment in regards to the Housekeeping... More

JM1960Merci

Sydney, Australia

“Decent, not 5 star”

Reviewed 19 May 2013 NEW

Service from reception was lovely, they are very accommodating. Westlake restaurant has outstanding variety and service. Rooms are small but nice. We found it impossible to enjoy our time in the lobby bar, due to the old fashioned, out of date smoking policy. The bar actually offers cigars on the menu. As non smokers- there is nowhere to escape the... More

Dear JM1960Merci, It was a great pleasure welcoming you at Sofitel Plaza Hanoi. I thank you for your kind feedback and your special mention of our services at the reception and the Brasserie Westlake restaurant. However, please allow me to apologize on behalf of the team for the unfortunate incidents that occurred during your stay. Please rest assured that your... More

Mary T

Melbourne, Australia

Contributor

15 reviews

4 hotel reviews

Reviews in 5 cities

8 helpful votes

“Lovely hotel”

Reviewed 19 May 2013

Lovely decor, good facilities, clean and helpful staff. I loved the pool and was often the only person in the pool. The buffet breakfast had a huge amount of choice. I thoroughly enjoyed a long leisurely breakfast at a table near the window, watching the traffic mayhem and the bikes/ scooters, smothered in flowers on their way from the flower... More

See 3 more reviews by Mary T for Hanoi

Dear Mary T, Thank you very much for such a nice review of our property . We are delighted to know that you had a enjoyable stay with us. At Sofitel, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you again for providing it. We look... More

apatel84

“Not sofitel or 5* standard!”

Reviewed 15 May 2013 via mobile

This is an old hotel, walls need a paint, bedroom floor and areas need a good clean! We checked in and as I had booked a river or lake view room, I asked whether I could have a lake view room. To be told none were available, but if I paid an extra $92USD per night, I could be given... More

Dear apetel84, Thank you very much for taking the time to share your comments. We regret to read that you did not enjoy your stay with us. At Sofitel, we strive to provide an exclusive service experience for every guest; therefore your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies in... More

Bobby767

Eastbourne, United Kingdom

14 reviews

5 hotel reviews

2 helpful votes

“Five Stars from start to finish!”

Reviewed 12 May 2013

A great & warm welcome from the start to the finish, of our stay. The hotel lobby is amazing & there are two great glass sided lifts, so you can enjoy the view on the way & from your room. The rooms are well appointed, with a very comfortable bed. There is a brilliant swimming pool with a sliding roof,... More

See 5 more reviews by Bobby767 for Hanoi

Dear Bobby767, Thank you for choosing to stay with us at Sofitel Plaza Hanoi on your recent visit to the city and for taking the time to share your experience. I am delighted to know that you had a pleasant stay with us. I am also grateful that our staff succeeded in going above and beyond and were able to... More

prmny

Hanoi

3 reviews

“home from home”

Reviewed 9 May 2013

Thought would write a long overdue review of what is in my opinion one of the best hotels i have had the pleasure to stay in. I pretty much travel constantly and see way too many hotels, both in Asia and all around the world. Most make me feel just jaded and fed up. Sofitel Plaza is a rare exception... More

Dear prmny, Thank you for taking the time to write such a thoughtful review of the Sofitel Plaza Hanoi. It makes me very delighted to know that you were happy with the hotel facilities and the efficient service from our team. I appreciate your kind words regarding to Ms. Marine, Ms. Huong and Mr. Hoai, and I will pass on... More

camillebrag

4 reviews

“Wonderful stay, the staff go absolutely out of their way to accomodate their guests.”

Reviewed 7 May 2013

After getting sick on a cruise and being hospitalised, it was such a relief to be back at the Sofitel where the staff went above and beyond to make sure that my mother and i were comfortable. The room was impeccably clean, the staff are very polite and helpful. Loved the Club Sofitel Lounge! The canapés and drinks were amazing.... More

Dear Camillebrag, Thank you for taking the time to write such a great review for Sofitel Plaza Hanoi! As we always strive to create magnifique stays for our guests, I am so happy we were able to accommodate you and provide you with that experience. I will pass on your kind words to Ms. Tu and Mr. Marc and the... More

yantina

Perth, Australia

17 reviews

8 hotel reviews

Reviews in 12 cities

6 helpful votes

“Service,service,service”

Reviewed 6 May 2013

Wow. Just did two nights in hanoi as a starter to a 4stop vietnam trip. This place is great. Place is full of smiles and good will. Sofitel was our first taste of it. Very thing is superb. Decore, food, external lifts and superior rooms. Loved it. A pool with a transperant opening roof. Indoor spa/sauna/steamroom/gym that o have never... More

Dear yantina, Thank you for your feedback following your recent stay at Sofitel Plaza Hanoi. I am very happy to learn that you really enjoyed the service from our team and you have had a pleasant stay with us. It is always a great pleasure to make all of our guests happy. Once again, thank you for your beautiful comment... More

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Sofitel Plaza Hanoi Reviews

Sofitel Plaza Hanoi

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