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Pullman Hanoi

4.0 of 5
40 Cat Linh Street, Hanoi 10000, Vietnam (Formerly Hanoi Horison Hotel)
Hotel amenities
Pullman Hanoi
Ranked #185 of 469 hotels in Hanoi
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163 reviews from our community

    Trip type
Traveller rating
    24
    58
    52
    21
    8
Date Rating
Newcastle, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 May 2013

Motel seemed nearly empty. No atmosphere or ambiance. Breakfast and lunch very average the bread rolls were stale but on complaining had beautiful fresh rolls given to me within a couple of minutes. The toaster struggled to work. Seemed an electricial problem. surprised to find a jar of vegemite and marmite supplied. Were very happy with our rooms on the... More

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Review collected in partnership with Accorhotels.com

See 2 more reviews by Threechildren123 for Hanoi
Brussels, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 2 May 2013

The Pullman Hotel is definately a must, rooms, service, food super - the one little desadvantage is you all always have to take a taxi to go to down, + of course, you are not bothered with the noise and the trafic when you stay further away from town. Hotel is a 9 on the scale of 10

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2 of 5 stars Reviewed 30 April 2013

Booked online through accor hotel website for 2 adults 1 child. Had to pay extra US$25++ for extra bed on arrival. Reception staff and telephone operator don't all understand english well - so communication was a problem. High commision charged for currency exchange. I can't recommend this hotel to others.

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Review collected in partnership with Accorhotels.com

Ho Chi Minh City, Vietnam
1 review
4 of 5 stars Reviewed 23 April 2013

Very good hotel. Excellent breakfast with fresh juices. The menu at the restaurant "La Cheminée" should have more choice: it's not easy to invite guests for dinner (or even lunch) with such a limited "à la carte" choice. Please also try to tell the people working in the (open) kitchen that they should not talk and joke so loudly with... More

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Review collected in partnership with Accorhotels.com

HCMC
1 review
4 of 5 stars Reviewed 25 March 2013

Had not stayed at the Pullman since its change of name and ownership. A big improvement, very nice room and good service from consciege to roomservice. Will definitely stay again and recommend to others. The only problem I experienced was with the coffee machine in the room, which was no only complicted to use despite the instructions, but it leaked.

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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 March 2013

Thoroughly enjoyed my stay - nothing too much trouble. Rooms well appointed, everything worked well. A very very minor comment would be the fairly small range of food options for an evening meal - had the buffet one night and perhaps a little bland. Would definitely stay at the hotel again !!

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Review collected in partnership with Accorhotels.com

San Jose, California
1 review
5 of 5 stars Reviewed 19 March 2013

We were very skeptical at beginning when we were trying to book this hotel because we saw some negative reviews about this hotel. But everything turned out so different than we thought. When We arrived the hotel, the staffs at the hotel were so friendly and helpful. The hotel looks very modern, new and very clean. The complimentary breakfast was... More

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Canterbury, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 13 March 2013

Three couples arrived at 9.30am after travelling all night from London. Instead of the welcome we had been used to we were told our rooms would not be available until after 12 so we could leave our bags there and go for a wander in the area or sit in the foyer. However 3 upgraded rooms could be available instantly--at... More

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Hong Kong, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 3 March 2013

entire Hotel service and environment was good but one point that need to be improve restaurant service and staff attitude. i may stay in Apr again hope see better service from Restaurant entire Hotel service and environment was good but one point that need to be improve restaurant service and staff attitude. i may stay in Apr again hope see... More

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Review collected in partnership with Accorhotels.com

Ho Chi Minh
Top Contributor
68 reviews 68 reviews
59 hotel reviews
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49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 March 2013 via mobile

I'd previously stayed in the 'old' Horison hotel 10 plus times, so was interested to see the difference under the new Pullman brand. I'd describe the rebranding as a breath of fresh air, making a good hotel much better. In every area it's significantly improved. The rooms have been updated and modernised, the bar area downstairs is now a little... More

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Additional Information about Pullman Hanoi

Address: 40 Cat Linh Street, Hanoi 10000, Vietnam (Formerly Hanoi Horison Hotel)
Region: Vietnam > Hanoi
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #185 of 469 hotels in Hanoi
Price range (per night): S$109 - 149
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Within close proximity to government, diplomatic and business offices and a 10 minute drive to the traditional charm of Old Hanoi the hotel’s location provides easy access to discover the city. The Pullman Hanoi offers guests a choice of 242 recently refurbished rooms with the Signature Pullman bedding in Deluxe and Executive rooms, an all day dining restaurant and bar. Comprehensive meeting facilities for up to 700 delegates, a 24hr Fit Lounge and complimentary WIFI. ... more   less 
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Pullman Hanoi
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