We stayed at Hong Ngoc 3 for 8 nights and had booked a superior room via Agoda. The room was spacious, had clean sheets, a large bathroom with tub and stone floors. However, the window was facing onto the hallway with no natural light. Without the room lights it was completely dark, which I found depressing. The TV was on... More

The hotel is in the heart of the Old Quarter on Hang Bac (also known as Silver Street), as a result it is very easy to walk around and experience the area without being too far from your Hanoi home. It was clean, comfortable and the staff were friendly. Not all rooms in hotels in Hanoi have windows which can... More

We were desperate for a place to sleep our first night in Hanoi, where we arrived a day early and found the hotel booked where we had reservations the following night (the Hanoi Value Hotel). Trying to find something within walking distance, our guidebook recommended the Hong Ngoc. We looked at a couple other places and were put off by... More

My family and I stayed here for a few days before and after doing a Sapa and Halong Bay trip. The girls at reception were excellent and happy to help us with tours ,laundry or anything you asked them,the boys however were either disinterested or not that helpful.Twice we arranged a pickup or drop off to the train station and... More

We had a very pleasant stay with them. Breakfast was usual and satisfactory. Staff was very polite and humble. We took a trip to Halong Bay for two days and were not to come back to the hotel. Luggage was becoming a problem... they readily offered us to take care of our luggage. The front desk person was extremely pleasant.... More

We had amazing service at this hotel. The room was a bit small, but very very clean. For the first time in Vietnam, we had a buffet breakfast, and we found it to be great. The hotel can also book the tour to Halong Bay for you, but before we knew it, we booked it with another agency already. We... More

Good location and lovely staff. Great rooms and very well maintained. Nice buffet breakfast. Close to lots of restaurants and the markets.

The Hong Ngoc 3 Hotel was well located in the heart of the Old Quarter. The room was clean and well maintained and the staff friendly and helpful. If you are looking for a hotel in this area, I would have no hesitation in recommending. Breakfast was simple and all I needed but there are plenty of options around at... More

This hotel was our second choice in Hanoi and it turned out to be better than expected. We were allocated a plain but comfortable and quiet room at the rear of the hotel. It's near a treasure trove of excellent restuarants, the market, the lake and all the main attractions in Hanoi. I would recomment at least 5 days in... More