My family of 4 checked in this serviced apartment for 4 days nights It was a delightful experience staying here as the staff is so helpful and friendly and they go all the way out to assist us in the tourist places and restaurants to eat! Thumbs up for this place!

After travelling for a few weeks, we decided to splurge for a few nights at Somerset Hanoi - mainly due to the hot weather and our desire for a swimming pool! Although the apartments lack the personal touch from smaller, non-chain boutique accommodation, they were fabulous. Large, clean, modern and comfortable. We were upgraded to a two-bedroom two-bathroom apartment which... More

We stayed for 2 night in Somerset Grand Hanoi after returning from a 2D/1N Emeraude Halong Bay Cruise. It's a bit pricey than our usual hotel choice, but it is worth that bit of splurge. Booked for a 2-bedroom apartment. And it was perfect. The moment we let ourselves in through the door, we felt at home (not that our... More

We stayed here early May2012 in a 2 bedroom apartment with another couple. I had read reviews that this was a good place to stay, and it didn't disappoint. Apartment was very spacious and extremely clean, they provided a few little extras( clothes washing powder) etc which was very appreciated and they serviced the unit too which we hadn't expected.... More

We had a great stay here. Great to have 2 bedrooms, washing machine and kitchen, especially with kids. The apartment was lovely and modern. Breakfast was great. Service great too. (We had been booked into a smoking room by the travel agent. When we realised and were quite upset about this, the hotel (rather than the travel agent...) came to... More

We spent 4 nights in Hanoi and found the appartments ideal for our stay. It is very central. a 10 minute walk will take you to old Hanoi, Hoa Kiem Lake or the Opera house. Reception Staff could not have been more helpful and the facilities are excellent. We ate twice in the restaurant on the 4th floor, which is... More

We stayed at this hotel for like 10 days and it was the perfect choice! With kitchen and washing machine were really great thing to have as there were times we just want to stay home at night and cook something (although their room service is good too). Having fresh, clean clothes everyday was also fantastic. Our son really enjoyed... More

Wonderful service, nice clean rooms and good location. Hanoi isnt that great but the stay in Somerset makes it the more pleasant. Wonderful international food around the corner within walking distance. The train station is also around the corner. Was also impressed when one of their front desk load us her umbrella as it was raining that day. The staff... More

I stayed at a 2bedroom apt with 3 other adults and a toddler and it was spacious and well appointed. Room service food was yummy. We had carbonara (very creamy) and a pho (was good too although there's plenty of pho around). Breakfast gets repetitive but food is ok. Appreciate how they restrict the taxis to those of a certain... More