I'd read the reviews on Trip Advisor about the Pacific Star and thought I was onto a winner when I booked it for three nights in September 2009. How wrong was I! We were really disappointed. The staff were friendly but a little pushy about taking tours with them. I popped out to grab some chocolate for the kids and... More

Great buffet breakfast included in the room rate, Excellent location, can walk to train station in about 5mins . The Staff were very friendly and helped us to arrange tours even at the last minute. Overall, good value for your money...!

I stayed at Pacific Star Hotel for 5 nights recently and I would highly recommend it. The hotel is very clean and the location is perfect - very close to the railway station, good shopping and eating area. The tour agency was great in booking tours, plane tickets and providing other useful information. The room was clean and tidy and... More

Very close to Hanoi Train station and some of restaurants. Free internet access in the hotel. rooms are not big but clean and breakfast very good. staffs were very friendly and helpful.

The staff were fantastic, they were helpful and very generous. They prepare food for the guests at night. Location is good also It' s right in the centre and close to everything.

This is a great hotel for value but unfortunately construction work next door ruins the stay. We stayed at this hotel for one night after arriving early morning from Singapore. We booked the Pacific Star but the staff asked us to substitute with Pacific Hotel - next door. We checked out the older Pacific Hotel but found the rooms old... More

This is the 3rd time for me to stay in Pacific Hotel, 30-32 Cua Nam Street since Augt'06. I like & love to stay in this hotel with below reasons: 1) Most of the hotel staff are friendly, helpful and cheerful. From the security in the front door right to the back end staff are always greeting to you &... More

As I arrived in Viet Nam, the Pacific Star Hotel (32 Cua Nam Str, Hoan Kiem Dist) was only one of six Hotels I used in three weeks. It was the most expensive but also the best hotel in Viet Nam (the other hotels was also good). The staff in the Hotel can speak English good and they are very... More

Excellent hotel enjoyed my stay and everyone is very friendly and professional!! I will recommend to friends! G payne