My wife and I stayed here for some six nights, the hotel is clean, modern, airconditioned, it has a PC in the room (free wifi), the price included breakfast, we could not fault the hotel at all. All of the staff were most friendly, especially the girl and young nineteen year old (night shift guy) they could speak pretty good... More

Perhaps I am naive, but it never occurred to me that hotels would place reviews to bump up their ratings. However, after staying at the 47 Ngo Huyen location, there is no other explanation for the positive ratings. The walls and carpets are filthy. The majority of the staff ignore you unless they are trying to sell you something. The... More

We found budget hotel prices to be significantly higher in Hanoi (and in Hoi An) than elsewhere in Vietnam, and paid $18 at the Lucky Hotel for a double room with air con, tv, fridge and attached bathroom. Breakfast, which was included in our room rate, was at their sister hotel, on the same street. It was basic but perfectly... More

..I came to hanoi to visit my girl friend.she booked for me this hotel for 2nites.on the way from the airport to the hotel I forgot my money on the taxi,when I came to the hotel it was too late,so I tried to talk to the staff about my problem.she tried to call to the number of the airport taxi,after... More

We moved to this hotel after having a terrible experience at another hotel. It was not the nicest, but was inexpensive, in a good location, and on a side street (so it was very quiet). The rooms were not clean and the bathrooms were a bit shabby. Breakfast was unremarkable.

Our stay was very pleasureable. The room was a decent size with soft mattresses, wooden floorboards, fridge, cable TV, air con, and coffee/tea making facilities. The bathroom was clean with plenty of hot water available. The staff were friendly and willing to help with any requests promptly. They did not try and push day trips etc on to you. The... More

The hotel is ok for short stay. The service was great. They were all nice and service-minded. I love the people so much. Just have to make sure if you book tour trip in Vietname with them, get everything exactly you requested. We asked for Tulico or Livitrans train tickets to Sapa but we got in Orient which was quite... More

Only stay here if you have to. You get a computer in your room, which is handy and the staff were nice enough but the room and bathroom were filthy, the bed uncomfortable, air-con noisy.... need I go no? This place needs a serious facelift.

I've struggled to summarise anything good about this hotel, I've travelled around a lot of Asia from 5 Star Luxury Hotels to Bargain Basement Rooms and Hostels and I have to say this has got to be near the bottom of the list. The room wasn't very clean and I arrived to a room with a distinct smell, maybe old... More