The room was clean with a good variety of toiletries. Welcome drink on arrival and good advice for tours. The staff were great, the breakfast was pretty decent with decent variety (Asian , Continental and what they think constitutes a cooked breakfast). I can't really think of anyhing they could improve but the lobby was quite small but space is... More

Location was good, in that we could walk to most of the tourists sites. Hotel is in a busy working class part of town..where the sidewalks are cluttered with parked motorbikes and food concessionaires. One does get a real feel for local city life! We loved the bellme. The front desk people were for the most part helpful & pleasant.... More

I booked and paid online for a superior deluxe room and had planned to stay only 1 night, Upon checkin, I was given a very small room that is poor condition and not anywhere as advertised. Go back to the check in desk and tell them the room was not I paid for -- changed to a different room but... More

Terrible location and tiny rooms,no safe to lock passports away and very hot due to air conditioning system quite week,staff don't trust anyone that is from the west and want to hold passports for security purposes,I payed for four nights and stayed there only one night after not getting in until quite late so took the chance but slept very... More

We checked in to this hotel at 8pm after flying all day. We initially thought it was because it was late and we were tired that we didnt feel comfortable straight away and decided we would judge again in the morning. At reception they wanted to keep our passport and none of the staff spoke any english so we found... More

I have stayed in this hotel for 5 nights in december 2011. Rooms are smaller, but clean and for the price are acceptable. Breakfast is good - you can choose from Asian and European/American foods too and choice is good for 3stars hotel. Location of hotel is also very good - you can make one day walking trip of Saigon... More

My golden jewelry was stolen from my cosmetic case during my stay and our suitcase was rummaged through. They did not make any efforts for finding the stolen jewelry and even mentioned that they can't be sure that I haven't done this myself. This is the first time I've had such accident. This together with the impolite receptionists made my... More

Despite a rocky start which involved confused looks from the hotel staff when we presented our booking print out, this hotel turned out to be very good. Rooms are clean, staff are friendly, the buffet breakfast had a good selection of asian and western options and they have computers available with free internet for guests. Location was great and we... More

We stayed at Elegant Hotel in January 2012 and couldn't fault it. Our rooms were great and well appointed. The Staff were all friendly. Breakfast was great. The Hotel was spotlessly clean and very well located. All good news.