First was the downside. Was here for our corporate meeting and came in on an early flight. Arrived at 845am only to be told that my room requested (one king bed) would not be available until 6PM. They said I could have a twin sharing but the room was smoking. I didn't feel that it was worth the argument. Was... More

My wife and I stayed here for our 5th Wedding anniversary and were pleasantly surprised to have to occasion noted by flowers and champagne of arrival - nice touch, even at US$400 per night.. We stayed in the Towers so this review relates to that area of the hotel, not the main building, although some features are common. The room... More

On holiday as a family of 4 all adults it suited us perfectly. The rooms were large and comfortable, decor a little dated. But well maintained always spotless. Perfect location as were able to walk everywhere. Staff were friendly and helpful. We took advantage of the pool, spa, rooftop bar and lounge, all excellent. Breakfast was fabulous. Walking in the... More

This hotel is outstanding. I stayed at both the hotel and towers on different occasion. I've always used the Executive Lounge so haven't had the opportunity to try the breakfast buffet in the first floor.

Excellent service from customer-oriented staff. Rooms and amenities are well-maintained. Offers a great view of the city, and is just a few steps away from some of the landmarks in District 1. For those that want to do a bit of shopping while in town, Saigon Square and Ben Thanh are fairly walkable from Sheraton. There's a convenience store right... More

Just to be clear, we stayed in the Grand Tower which is slightly pricier than the main building, but so worth it. Modern, clean and on par with a Le Meridien or Westin. Beautifully styled rooms and above all, great service. It really is the staff that make this work; they make you feel really welcome and help you out... More

This is a very regular hotel - Good location, reasonable views and food. Was part of a group booking so probably did not find any extra personal touch. They offered me twin bed - when I had a confirmed king size booking - which was ultimately rectified. Breakfast service seemed poor to me. Visited the Park Hyatt for a meal... More

Returning to the place of my birth more than three decades later, I couldn't have asked for a better location; this hotel is right in the heart of the financial/main tourist area of the city. Beautiful lobby and well appointed rooms. Bathrooms were quite spacious and modern. Request a room with the view of the river as it's spectacular. Rooms... More

The beautifully appointed hotel provided superb service and attention to detail. Nothing was a bother and it was centrally located. A buffet was provided each evening and was superb plus at a cost of $35 per person plus an additional discount was offered for Sheraton SPG members, in addition to a free gift as a thankyou for staying with them.... More