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Sheraton Saigon Hotel & Towers

5.0 of 5
88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
Hotel amenities
Sheraton Saigon Hotel & Towers
Ranked #18 of 287 hotels in Ho Chi Minh City
4.0 of 5 stars 480 Reviews
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480 reviews from our community

What travellers say about this hotel
  • Grand Tower(35)
  • Very good(28)
  • Breakfast buffet(22)
  • Club lounge(16)
  • Great location(16)
  • Room service(10)
  • Park Hyatt(6)
  • Swimming pool(6)
  • Flat screen TV(4)
  • Ben Thanh market(4)
Traveller rating
    231
    184
    40
    20
    5
Only show reviews for Family (65) | Couples (157) | Business (127)
Date Rating
Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 June 2012 NEW

This is not the first time that I have stayed at this hotel. I would have to say that it is equal to some of the best Sheraton's in the world. Service and Check-in were excellent. The hotel and staff both recognised that this was not the first time at this property. The Club Floor Rooms are excellent, they are... More

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South Africa
Senior Contributor
37 reviews 37 reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 June 2012 NEW

I stayed in the towers on business. The rooms were large and comfortable. The lounge was really good - especially the drinks and snacks provided - way above hotel lounge expectation. The gym was also really good - albeit small and the pool was lovely. Internet connectivity was a bit intermittent. The resistance to a late checkout without paying when... More

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See 5 more reviews by CathrynSouthAfrica for Ho Chi Minh City
Vienna, Austria
Senior Contributor
34 reviews 34 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 31 May 2012 NEW

for checking in at 12:35 noon time they charged another half day. and for check out after 12:00 they already informed us that this will cost another full day. So be very careful with your timing. The hotel itselve is quite ok , but not the best choice here in Saigon. the bar in floor 23 give a nice view,... More

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See 2 more reviews by moarti for Ho Chi Minh City
Manila, Philippines
Senior Contributor
37 reviews 37 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 30 May 2012 NEW

we just arrived from 3 day short family vacation, we were referred to this hotel by a good friend who works for the hotel chain, we were second guessing between 2 others hotels same area where i had very good experience too (wont be hard to guess hotel name starts with C and other I) ... both are really nice... More

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See 3 more reviews by myla2009 for Ho Chi Minh City
Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
Reviews in 21 cities Reviews in 21 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 27 May 2012

This hotel definitely delivers the Sheraton quality + standard. Check-in was fast + efficient. We got a free upgrade to a suite which was really nice. The suite itself was spacious + very comfortable. We only stayed overnight but visited the roof top bar + nightclub - both offered excellent views of the city night skyline. We also had breakfast... More

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SheratonSaigon Hotel and Towers, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
28 May 2012

Dear OzBoy74, Thank you for sharing your stay experience with. We are glad that you enjoyed your stay at the Sheraton Saigon Hotel & Towers, including all the facilities of our hotel and guest rooms, service quality as well as our great location. We were disappointed to hear that you did not find the breakfast up to the expected standard.... More

Ho Chi Minh City, Vietnam
Senior Contributor
25 reviews 25 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 27 May 2012
1
person found this review helpful

Stayed for one night - and what surprised me was the fuddy duddy room we were given. seemed like something out of the 80s. Decor sucked! Haha.

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See 18 more reviews by aneek for Ho Chi Minh City
SheratonSaigon Hotel and Towers, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
28 May 2012

Dear aneek, Thank you for sharing your feedback with us. We were disappointed that you did not enjoy your room. Our hotel opened in 2003, so I can assure you our décor is not from the 80’s. The main tower is however designed with quite a traditional feel. We would suggest the next time you visit that you try our... More

Amsterdam, The Netherlands
Senior Contributor
24 reviews 24 reviews
Reviews in 21 cities Reviews in 21 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 26 May 2012

This hotel located in downtown HCMC is not my favorite place. Breakfast is moderate and in a very crowded place. Rooms are OK but not special. The view from the towers is very nice. Hotel is very busy and full with tourists. Would prefer more relaxed environment.

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SheratonSaigon Hotel and Towers, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
28 May 2012

Hi Bastiaan V, Thank you for your feedback. We were disappointed to hear that your experience was not as relaxing as you had hoped due to our high occupancy. We hope you can join us again and try our Grand Tower facility which has only 112 rooms and offers a more intimate and relaxed experience including full Grand Tower benefits... More

Adelaide, Australia
Senior Contributor
36 reviews 36 reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 23 May 2012

This was a nice hotel without being special but the location was fantastic as it was possible to walk to most of the tourist sights. Breakfast was great and it took 3 mornings to discover all of the food although they didn't cope well on our last day as it was extremely busy

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See 2 more reviews by janineor for Ho Chi Minh City
SheratonSaigon Hotel and Towers, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
23 May 2012

Dear janieor, Thank you for sharing your comment with us. We are delighted to hear that you found our location to be so convenient for all your sight seeing. We are also glad to know that you enjoyed breakfast at our hotel, particularly the level of choice that we have on offer. We look forward to serving you again in... More

Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 20 May 2012

Actually I like the service and the staff there. I stayed in the Grand Tower for 5 nights. The executive lounge was impressive and snack selection was commendable. The service staff on the 5th floor is always friendly and helpful. The only complain I have is the wi-fi!!! My room rate of 9 million VND per night did not come... More

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See 5 more reviews by Tony Y for Ho Chi Minh City
SheratonSaigon Hotel and Towers, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
22 May 2012

Dear Tony Y, Thank you for choosing Sheraton Saigon Hotel & Towers and sharing your comment with us. We are glad that you enjoyed your stay at our hotel, in particular our Grand Tower service staff. We appreciate your comment about free internet. We do offer complimentary wireless and broadband internet connection at Grand Tower Lounge for guests who stay... More

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 16 May 2012

I stayed here on a business trip and found everything very nice although I was glad someone else was paying.  Although there is nothing to complain about, there is nothing to rave about either.  It does everything it is supposed to do well but does nothing to genuinely wow you. Great location.  Good sized rooms.  Friendly service and,  although the... More

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SheratonSaigon Hotel and Towers, online marketing at Sheraton Saigon Hotel & Towers, responded to this review
22 May 2012

Dear Paul T, Thank you for sharing your valuable comment with us. We appreciate your positive comments about the hotel. We have noted your comment about level of English with some of our associates and we have raised this issue with the management team. We will address it through our ongoing quality training programs. We look forward to welcoming you... More

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Additional Information about Sheraton Saigon Hotel & Towers

  • Sheraton Saigon Hotel
  • Sheraton Ho Chi Minh City
  • Ho Chi Minh City Sheraton
  • Sheraton Saigon
Address: 88 Dong Khoi Street | District 1, Ho Chi Minh City, Vietnam
Price range (per night):* S$250 - 501

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