Property: Seems to be a total renovation job, Asian style in layout and feel to a mainland China hotel (may be copied....i had Deja Vu).
Rooms: partially carpeted in Asia style, very clean, bit dark in some respects. Double glazed and cannot hear the billion motorbikes outiside. Huge bed with clean bedding, duvet. 32In LCD TV with plenty of channel...
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If you have time and energy to spend driving (about 10 mins in free shuttle bus or 45 mins walking) to area around Ben Thanh Market, then you might enjoy this location. The hotel is clean but there are no perks unless you upgrade to a deluxe room. No WIFI, no breakfast. The rooftop pool is a great place to...
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Thank you for your review, as with all that are given, we look and act upon any negatives. You were not correct about breakfast not included, it is, we would have the largest buffet breakfast in the city.Thank you again.
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Stayed there 04/21/2012 with a tour group. Checked in at Ground level rather than on the regular 4th floor. A female receptionist checked our group in and a male receptionist directed us to the elevator. He did not seem friendly at all as if he was irritated with us. It was not what he said but it was the body...
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Your review of your stay, like all that we read, will be acted upon. We try to provide to all of our guests the best, it would apppear that on this occasion we did not perform to the highest standard. Your comments, I can assure you, are valuable to us and appreciated.
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My husband and I travel extensively, and visit south east asia 2x a year. We have stayed in some of the best hotels, but we were absolutely blown over by the service we experienced at the Windsor Plaza. Well done to the manager and staff - whoever does your training does an excellent job. We were given access to the...
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Thank you most kindly for your very encouraging review of your stay. Our staff, as you experianced, undergo extensive training, which in ongoing, to ensure all of our guests receive the highest standard of Vietnamese Hospitality. We look forward to your return visit.
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The hotel is very nice, very clean and the gym facilities are okay (lacked a few machines and weights, although the staff said they were on order to arrive). The food was quite nice, and had a wide variety of both western and Vietnamese foods which were all very delicious.
The staff, were by far the best thing about this...
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What a wonderful review to read, and the "small areas" of concern will be addressed. We are indeeed proud of all our staff and they all display to all our guests what we like to call true Vietnamese Hospitality. We look forward to your return visit.
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We find the hospitality and the services are of good value for a Hotel in HCM City District 5. The services provided and the staff (All Areas) are excellant and make a point of making your stay as good as possible. Ideal location for shopping and access to various tours.
Thank you so much for taking the time to post your review. We are delighted that that your stay and experiance of Vietnamese Hospitality provided good memories for you. I trust we will have the pleasure of seving you again in the future.
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I stayed here 2 nite from 20th to 22th of March,the hotel have 5 stars but no wifi and furniture looks tires and room temperature control not working good and bed too hard.
The hotel stay on top of the shopping and next to the Chinese market call An Dong ,so it always busy and noisy ,most guests are Chinese...
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We are always happy to read our guest reviews, it provides us with information to work harder to ensure our guests only receive the best. Your comments will be addressed and we thank you for your review.
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Management and staff were very approachable and willing to offer suggestions on tours, safety whilst visiting and general conversation. Happy hour was great to catch up with new friends and Guest Relation staff who we now call family. Rooms spotlessly clean and maintained on executive floor. An Dong Markets great for last minute gifts, though a little crowded. Shuttle service...
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We were very pleased with this hotel. We had booked a suite (2 adults, teenage son) however upon arrival we were offered the Presidential Suite which was a slight extra charge but was absolutely magnificent. This suite had everything and more. We found the pricing to be extremely reasonable and this also included a 'happy hour - high tea' each...
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What an absolute delight to read your review of your stay at Windsor Plaza Hotel. As you dicovered we strive to ensure all our guests are provided with the best in facilities and true Vietnamese Hospitality and service. We trust you will return for more of the same.
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The old fashioned lobby of this hotel gives you an idea that the room will also be old fashioned and they are. The guest rooms are reasonably large and well equipped but not modern.
The staff are friendly, helpful and attentive.
The equipment in the fitness centre is cheap, old and poor quality.
The breakfast was good with quite a...
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We thank you for your review and tha areas that you have pointed will be addressed. Thank you again
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