I spent over a week at the Hue Heritage Hotel .At first sight it was full of promise but on closer inspection parts of it were in need of a clean and brightening up!The desks that the two laptops were on needed cleaning as coffee stains and general grub had not been touched for a long time not to mention... More

The location is good but the hotel urgently needs a restoration. Also the food in the hotel was bad. If you are staying in Hue look for another place!

Hue Heritage reminds me very much of some of the fine older hotels in Mexico City -- not entirely up-to-date, once obviously grand, a good value with elegant views, comfort and quiet amid chaos. Somewhere in our travels in Vietnam we picked up some illness and by the 2nd day in Hue we were bedridden. We were so fortunate to... More

We were quoted in US$ upon check out we were told the eftpos was not working due to it being a Saturday and we must pay in Dong. The beds were hard as a rock and the hot water was barely there. The breakfast include was terrible and so was a meal purcahsed in the resturant for tea.

I had to pay different price than my coworkers as I had a different skin colour. We had all residence cards and attended the same conference. Incredible that this kind of racism can still take place.

I am familiar with the Hotels of NYC and Philadelphia. The Vietnamese Hotel system is incredible. Hue Heritage is a marvelous, possibly 4 star hotel. It lacks certain amenities that I may have been accustomed to, but the staff, rooms and general dining area make it a great spot. Hint: I stayed in 4 hotels in VN, everyone was top... More

A basic 3 star hotel we booked and that's what we got. Not very centrally located, would do better to get a better hotel in tourist area or by the river. Room is spacious though we had trouble with hot water in bathroom. Towels are paper thin and most inadequate. The bed was the hardest I have ever encountered. Like... More

My partner and I booked this hotel based in the fact that it was in the Lonely Planet guide so it should be OK. We were sadly disappointed. This hotel on the surface appears to be nice, but it isn't. The rooms where OK, the hot water ran out, the breakfast was crap, and the service left something to be... More

This hotel is certainly not bad, but it misses some atmosphere and some friendliness. There is nothing wrong with the rooms; they are large and clean and have all the mod cons, but despite of that, we didn't like the hotel very much. Upon arrival, the receptionist was very sour. She was apparently quite busy and handled 3/4 of our... More