Stayed just one night on a business trip to Baku. Wonderful rooms and professional helpful staff. They fixed a tiny technical TV Remote problem in minutes. Took me about 15 minutes by taxi to reach the city center on a weekday evening. Overall good service for the price.

This hotel is good quality but far away from old city. By the way for tourism, probably not the good place except if you want to enjoy aquaparc in summer. I've been there for business purpose and for this purpose the hotel was good. Nice room, swimming pool and fitness are opening early and late which give you opportunity to... More

I have stayed at this hotel because of my work approximately 10 separate occasions for at least 25 nights. There is defiantly no reward for being a return customer. The past 3 times they have stuck me in a room on the second floor with a view a metal wall hiding a shanty town just behind the hotel. The room... More

Pros. Wonderful hotel in general. Looked after me very well. Rooms clean and new. Gym, spa and pool pretty good. Staff were mostly pleasant and there were even a few smiles (unusual for Baku). Cons. Jacks bar run by very rude ignorant man, I went once never ever again. The hotel is a bit far from town (15 mins in... More

Have been a resident in the office building for a few months now. Generally, very happy with the experience. The infrastructure and facilities are great quality. The staff are very friendly. The Residence Manager (Mr. Maksud Aliyev) is simply superb with his undivided attention to all needs and quick resolutions. The sales team is also attentive when needed. Haven't had... More

Had a great stay herein 2011 while my wife has here birthday. I ordered flowers, 45 red roses ad the front desk, and to my surprise they brought them after one hour, and they didn't even charge me for it. Besides the roses it is a very warm feeling when you stay here, relaxed and calm place for a good... More

Due to my work, I live at this Kempinski about 200 days/year, so I have a pretty good perspective on how the establishment is run in most respects. The rooms are large, plush, and with lovely decor. They have the best "give away" items and the toiletries, mini-bar and other amenities are top notch. I suppose it would be nice... More

i spend 5 days there , they treated me like a king , they treat all there guests like that , the food , the room , the spa and serves were great , they have variety in breakfast sea food , different type of breakfasts

Stayed in and used Business center during my trip. It's newly built, nice hotel and business center. Rooms are very spacious and well decorated . Quality of food was not bad, and spa was also very good. However especially Business center,amenities needs serious improvement . It was diificult to find a projector and printer cable even when needed, and you... More