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All 144 Phnom Penh B&Bs / inns »

Diamond Palace Hotel

3.0 of 5
No. 128 E3-E4 Street Sothearos, Phnom Penh 00855, Cambodia
Hotel amenities
Diamond Palace Hotel
Ranked #107 of 144 Phnom Penh B&B and Inns
2.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    1
    5
    7
    2
    6
Date Rating
Montreal, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 20 March 2012
1
person found this review helpful

Just like many other customers, the room wasn't what I booked. I actually booked at Macau hotel but the manager told me that the room was taken already and that he moved me to this ''beautiful hotel next to the water'' . What a piece of *&#! lie. The room was small and dirty, to say the least. The staff... More

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See 3 more reviews by kimly13 for Phnom Penh
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 29 December 2011

I've just finished a 3 night stay at the hotel. It's an ok hotel for the money but not great. The hotel is a bit out of the centre of the city but it's around a 5 min tuk tuk ride costing $2US to get to all the bars & restaurants. The hotel itself has an ok bar and the... More

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Holy Island, United Kingdom
Senior Contributor
38 reviews 38 reviews
Reviews in 12 cities Reviews in 12 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 20 December 2011
1
person found this review helpful

This wasn't the hotel I booked in Phnom Penh. I'd booked the Macau Hotel, but the manager there had given our room to someone else, so we were relocated here instead. I wasn't very happy as the rooms here are a lower price, so was expecting either a refund of some sort or an upgrade to a better room. I... More

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See 3 more reviews by Banksyboy for Phnom Penh
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 December 2011 via mobile

Arrived paid good money for superior room as on web and hotel leaflet never delivered room was small bathroom ok. Staff called manager he said that's all he had checked web they had all room available but no change of room. Seem staff lie as manager tells them to but they are very pleasant. Wifi keeps disconnecting on iPod so... More

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1 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

I have tried many hotels in Phnom Penh as I come often for work. I checked this one in Agoda and the pictures looked so nice that I decided to book and pay in advance a Deluxe room for 5 nights. When I arrive, the manager told me: Sorry Sir, your room has a problem with the plumbing, so we... More

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Phnom Penh, Cambodia
1 review
1 of 5 stars Reviewed 6 November 2011

Dont go there, the staff lie and NEVER do what they promise! Room charge mutch to high for what you get, i'am very dissapointed. Wi-Fi in room NOT work.... WARNING! Dont waste your hollyday and money there.. Pictures uploaded at there website must be at least 3-4 years old :(

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Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 30 July 2011 via mobile

On our trip to Cambodia we stayed at many small hotels in this price range and none compared to the quality of the Diamond Palace. The room was spacious, with a humongous bathroom (I stayed in a room with a window, this is the best option as the rooms w/out windows feel like tiny boxes). The room was pretty clean,... More

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Texas
Senior Contributor
35 reviews 35 reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 29 July 2011

The hotel was really adequate, but flawed - had wireless, had a desk (but not good outlets), had a safe (but didn't work the first day), had a restaurant (but food only so-so). Bed was ok and the place felt safe, so if on a budget, this is ok.

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Ireland
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 July 2011
1
person found this review helpful

The Hotel seems to be in complete darkness everything is black. All the staff want to do is watch the TV at the far end of the bar its impossible to get there attention when you staying at the counter. The telephone in our room did not work. The bathroom was very poor. People are allowed to smoke over breakfast... More

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Buderim, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 28 June 2011
1
person found this review helpful

Please if you can stay elsewhere. They ripped me off, spoiled my whole holiday, they are not honest, i found a cat in my room, cat poo on the floor, fridge did not work, money went from my room

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Additional Information about Diamond Palace Hotel

No. 128 E3-E4 Street Sothearos, Phnom Penh 00855, Cambodia
Price range (per night):* S$22 - 32

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