Excellent hotel with amazing service, great and cozy rooms and truly incredible breakfast buffet included in the room rate. Excellent location as well. All staff speak excellent English, are extremely courteous and friendly.

It is a good location. You can walk to nice and modern areas at night where to find fine restaurants. Quite rooms although to heating system is not well tuned and sometimes it is very hot. The restaurant is Ok and the staff care about guests comfort. However, the bathrooms are minimal and really need to be remodeled. Curtains in... More

The hotel is nice and clean. Nice and responsive service. Very good Turkish food at the restaurant. Rooms are nice but here of need to be selective. If you are offered a small room with not nice smell go and complain and you will be given a nice and specious one for the same price. Also experience in small conference... More

If you use a cab in this city (and you do it for sure as it`s really difficult to get to some point by public transport) the location of this hotel is okay. It is situated in the old part of the city (by old I mean buildings constructed 50 years ago) far from modern center. If you like soviet-style... More

Given the ever increasing prices for hotels in Astana, I always prefer to stay at the Grand Park Esil. It feels more local, the same staff on reception since I've been travelling here (2 years) and location wise its very handy (for me personally). Also I have never had any problems with airport collection, booking or had to complain about... More

This hotel was one of few touristic attractions in Kazakhstan. It is a hotel that, most probably, some time ago was dedicated to soviet party officials. The architecture from outside and inside is taken from the past. Big public halls fitted with stone decoration, wide corridors, cold colors. The room was a standard one, but with some modern tint (lcd... More

This is a very grand looking hotel from the outside, and once in the reception and lobby you will be impressed. However get further into the hotel and things become rather faded. My room was ok but no more than that. Yes it was clean and the bathroom was good, but round the edges it was all very tatty. And... More

The location of the hotel is good, but the rooms are not so good, very small almost with no space to put your luggage, so I believe the price is not worth it. I dined at the hotel restaurant on the ground floor several times, ordered some meals, but was not satisfied with the quality of meals. Upstairs, they have... More

Very friendly & helpful staff who all spoke excellent English and had a good sense of humour. Arrived during a wedding reception - very pretty, ornate bride who was happy to pose for photos before she got married.