Standard Room Negatives: The room was small and the bathroom compact. We had to ask for the layer of dust and dead insects to be removed from under the bed and even after this the floor there remained dirty The mattress was soft and broken on one side, so gave no support. Although included breakfast is very poor, only bread,... More

This place is clean but sadly no lift and there are no rooms available on the ground floor so you are bound to climb those stairs. Breakfast is next to nothing: only a small bread and a bit of butter and jam. The rooms were very small with no windows. The staff were helpful though. I would personally go back... More

The staff are pleasant and help full, tried to be greedy on the nightly rate, so negotiate if you walk in off the street. The small room means small!!. Be aware there,s no lifts, so if your room is on the 3rd floor as ours was, you,be got 60 stairs to climb!! the hotel and our room was clean and... More

We booked online: the room had no resemblance to the online photos. We were put in a medium sized cupboard which was pitch black with no windows. They refused to give us a refund. We eventually got a refund and left. The next day they had charged our credit card. We booked on booking.com... however they tried to mark us... More

This place is ridiculous for the price you pay. The breakfast should be called a light snack not breakfast. They shouldn't say they have internet they have a connection that allows you to open your email from time to time within 15 minutes. They shouldn't even call their bathroom a bathroom its a glorified water closet. Finally when they claim... More

I was glad to be meeting new friends for drinks after checking in as I couldn't have sleep in the dungeon that was my delux room without it. This is the best thing I have to say about my stay. My room was infested with Mosquitos, somewhat a concern as there were no windows. I should post pics of my... More

Rooms are shabby, shower is on top of the toilet, wash basin hangs off the wall, towels smell. And NO windows, and that In a room they call "deluxe".. You have to pay before you can see the room, they charge for using a creditcard. Just don't go.

We made a reservation of 2 rooms for me and my friend. When we arrived they told us there where no rooms available. After I said I would phone to my hotel agency they told us that they had 1 room and that we had to share that room. After telling them that I really would phone the hotel agency... More

Our room was billed as 'quiet deluxe'... we had hammering and drills every single morning. Our fridge did not work in the room. With it being hot in Laos we wanted to chill lots of water and so we told the management immediately after checking in. The male manager on reception was very rude and uncaring about any issues. Change... More