My wife & I stayed at the Cinnamon Grand for Nine Days from 8 May to 17 May 2012. Our stay at this hotel was to say the least, disappointing. We encountered technical problems which at the start we excused with a shrug and a smile. Re-occurrences of the same problem became frustrating, then annoying and later exasperating. The problem...
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Rooms and service is good, no complains.
The restaurants are great, gotta try the lagoon! It's marvellous, seafood at its best here, loads of places to hang out and lots of choice.
There is a shopping mail close by which makes life very easy to pick up nick nacks, comes out as one of the best 5 stars in Colombo....
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As the heading says this is our second visit to the cinnamon grand Colombo. We would not have returned had it not been good first time around. This time it was equally pleasant.
The location of the hotel is great with a sea view in the higher floors. There is a shopping mall with a supermarket at the bottom which...
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The Cinnamon Grand is one of a chain of hotels in Sri Lanka. On entering the Grand you do get an impression of ‘Grandness’. The lobby is huge and just behind the reception desk is a reception area where weddings are held – never seen such large light shades! I believe there are three wings to the hotel. I was...
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Thank you for staying at the Cinnamon Grand Colombo.
It was such a pleasure reading your complimentary review on TripAdvisor; and we are most delighted you had an enjoyable stay. Thank you for appreciating our standard of service and amenities. In our endeavour to provide the best possible experience to all our valued guests, such impressions as yours are definitely...
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On our second trip to Colombo, we stayed in Cinnamon Grand Hotel. The Cinnamon Grand Hotel is a centrally located hotel- great for family and business . The deluxe room that we stayed in was very clean and modern- I believe it has been recently refurbished.
The restaurants within the Hotel serve excellent food , local and international and for...
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Thank you for staying at the Cinnamon Grand Colombo.
It was a pleasure reading your review on TripAdvisor and we are glad you had a memorable stay at our hotel and enjoyed the facilities, services, atmosphere, location and of course the food, at Cinnamon Grand. We very much appreciate you recommending our hotel and look forward to the pleasure of...
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We stayed in this hotel for 3 nights and enjoyed the stay very much. The hotel is very huge and have several restaurants. The previous name was Oberoi. The Indian restaurant chutney is very good. The cheers pub is worth to chill out. The location of the hotel is also excellent. I really enjoyed the swimming pool which is quite...
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Thank you for choosing to stay at the Cinnamon Grand Colombo and for your review on TripAdvisor.
We are very pleased that your stay was nothing but pleasant and memorable. We thank you for taking the time to appreciate our facilities and location; and in particular our choice of restaurants.
Thank you once again for the confidence placed in the...
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Good Hotel Centrally located close to the beach and walkin g distance from the heart of the city far off from the airport service was excellant and food was good Would surely come back and stay here only
Thank you for staying at Cinnamon Grand Colombo and for your kind feedback.
We are pleased you enjoyed the service and food, and in particular the ideal location. We do look forward to your return, to delight you with more of our Cinnamon hospitality.
Thank you
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Our experience at this hotel was unpleasant. Not even a welcoming drink. Cold, unhelpful and impersonal reception staff treated use like untouchables. Our driver was ignored. Glad we only had one night hear. We had to change our room as it was unsuitable for triple share but even so they were ver small. The restaurant in the garden was very...
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Thank you for your stay at Cinnamon Grand Colombo, and for your valuable feedback on TripAdvisor.
We do serve welcome drinks and we are very sorry to note that you had not been served with a drink, on your arrival. We sincerely regret your disappointment over the issues encountered, and assure you that we will definitely investigate into these and...
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this is the best hotel in srilanka i have visit and stay for 4 days and very nice buffet food
Thank you for staying at Cinnamon Grand Colombo and for your review.
We are glad you had a good stay at our hotel. It would be our pleasure to serve you once again at the Cinnamon Grand Colombo, should you visit Sri Lanka in the future.
Best Regards.
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This hotel has one of the busiest lobbies you are likely to see. The fact that coffee shop, pastry shop, bar etc are located opposite the entrance create a chaotic feel unbecoming of a luxury hotel. To top it all, there is a conference facility in the atrium lobby of the new wing! I can only wonder about the noise...
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Thank you for your stay at the Cinnamon Grand Colombo and for taking time to share your feedback.
Whilst appreciating the compliments on our culinary delights, we are sorry if you were in any way inconvenienced due to the room and the view. We have also taken note of your comments on our service and will certainly ensure that such...
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