Stayed twice within the same week with a group, and both times the rooms have mould and stink badly. Beds were comfortable, but that is the only good thing I can say about the rooms. Breakfast in the restaurant is good, however, very busy.

On approach to the hotel, we were a bit worried as the area doesn't look particularly promising. The hotel itself was very nice though. The lobby is spacious and there is a terrace to sit outside as well. Check-in was very efficient: We were part of a large group and had our key within five minutes. The room was modern,... More

On paper, it is a 4-star hotel. This usually translates into good/ very good standards. The entrance is nice, but employees at the reception are particularly unpleasant, almost rude. The rooms are spacious and clean. Internet is free but it does not work (unless you are in front of the reception desk). Room keys do not work either. I stayed... More

We have just arrived today, from the fabulous Aren Suites in the old city. What a let down, I have to admit I did ask for a change of rooms based upon the Trip Advisor reviews. We were offered a 2nd floor room at the front of the building. so we asked for a higher room at the back of... More

Our travel agent in Turkey booked this hotel for 2 nights after our first choice, Lamartine Hotel is fully booked. One of our room (we booked 4 rooms) is upgraded into a superior room (of course it's spacious) but the bathtub it's in the middle of the room with no partition at all (they warned us already when we checked... More

Fantastic hotel and very helpful staff for check in and check out. The best was Sajuck who helped with wireless Internet and every time I met him he would come and greet with a smile, not like a typical Turkish when it comes to smile or greet , it would be like spending a fortune. The only set back was... More

I recently stayed two nights as part of a tour group through Turkey. The hotel is actually quite okay for a night's sleep and a shower in a clean, comfortable room as you would expect from this chain brand. Wifi is free in rooms and I encountered no problems using it. We were first given a room which reeked of... More

I traveled to Istanbul for business, and this hotel is relatively convenient to my office location - but there is NOTHING nearby - no restaurants, shops or alternatives. I asked reception to help me determine if their sister hotel - Crowne Plaza Istanbul Old City - had availability for the week-end, as I am extending my stay to see the... More

Would never have stayed here, but on a bus tour so had no choice.after traveling for several weeks thru Turkey, we wanted a laundry service outside the hotel. Basak at customer relations desk acted like we asked her to climb a mountain.she never did figure it out,it was too much for her.when staying at the Renaissance Bosphorus, the concierge there... More