I have made many trips abroad and visited Istanbul again. This was by far the worst hotel i have ever stayed. The photos which was on Venere site was a big lie.The rooms are like holes and the bed is not even for 2 people to sleep.The noise is terrible from the bars and clubs and the bathroom was ready... More

Nobody speaks English in this Hotel!!! It is not possible to communicate with anyone! Location is central but very very noisy!!! Just middle of the clubs and bars...Close to restaurants and shopping malls..

I really loved the people from the service as they were friendly and helpful. I could also improve my turkish and chat about my experience during my staying. The room was nothing extraordinary. It was very small but clean. However the most important for me was clean bathroom and comfortable bed. After a long sightseeing day in Istanbul that is... More

(engl. version below) Angeblich war das gebuchte Zimmer (garantierte Buchung über HRS) nicht frei: Sollte für 4 Nächte ein "höherwertigeres" Zimmer bekommen und die Kleinigkeit von 85 € mehr bezahlt, nachdem das Geld den Besitzer gewechselt hatte, wurde mein Kleidung ohne Information in ein anderes Zimmer geräumt, da plötzlich -nach einer Nacht - das Zimmer doch frei war. Das man... More

This is a hole not a room! besides terribe service & rude staff. The only credit i can give is them is the location, but still there are many more hotels in istanbul, look elsewhere please!

Stayed in this hotel for one night on our way back from Cappadocia as the hotel we had previously stayed in did not have a room and we didn't want to spend too much money. When we got to the hotel around 2:00pm the room was not ready, but they quickly fix that and gave us a room on a... More

Pros: Location is good to go around the Taksim area. It's true what the other reviews say about the noise so I came prepared with ear plugs. Nevertheless it was convenient to check out the nightlife as well, which goes on till weeeeee hours of the morning. Mustafa is a nice guy, Owner is very helpful in his suggestions etc.... More

The problem with promise hotel and its manager/owner is that it just promise and apparently doesnt offers anything...I would never ever recommend for someone to stay in that particular dodgy hotel...There are hundreds in this area you can choose but not hotel promise if you do not want to ruin ur visit....

The worse experience in my life! The owner would try to over charge you and try to sell you a "box" room in the price of a 5 star hotel. When we arrived he was trying to convince us that our reservation was canceled! He show us a room that had ppl in and it then took him 3 min... More