After I canceled my reservation, I noticed on my credit card statement that the hotel charged my credit card the whole estimated total 3 weeks before my arrival; to be more specific the reservation made was not an Advance Saver Rate or Prepaid Stay… To get back my money the only solution was to initiate a dispute for illegal &... More

Room was an average size and included two twin beds, tv, fridge, kettle and closet. The hotel is newer so the facilities are clean and up to date. You definitely get what you expect from a holiday inn. The staff are friendly and helpful. The rooms and hotel had terrible wifi access. Buffet breakfast was included and I would say... More

We were a large group of executives who went to Istanbul for a corporate meeting. Location: The Pazartakke tram station is just opposite the hotel which makes it very cinvenient to travel to the Sultanahmet area in just 15-20 minutes. Airport transfers: We arranged out transfers from and to the airport through istanbulairporttransfer.net, which turned out to be a very... More

I would definitely not recommend this hotel to anyone. The cleanliness of this hotel was appalling !! The walls had stains and the bathrooms had mold. There was quite a lot of noise due to traffic. They clearly did not uphold the standards of a 5 star hotel.

The hotel is located very close to the old city of Istanbul, conveniently positioned near the tram line that will take you directly at Sultanahmet in 10-15 minutes. The hotel has an outdoor pool that can be used during summer, spa and gym (we didn't use it). Because I was a gold member with Priority rewards I was upgraded to... More

Just back from 2 days stay at this hotel. They put me in a nice room due to priority club level, spacious , comfortable uk and European power sockets were a nice bonus. Bathroom was great with a jacuzzi bath. Room 630 if you're interested. People were very friendly but always tried to take my hand luggage which I hate... More

It's almost the same at any HI place. Standard rooms, standard beds, standard smiles, standard price. A value-for money in Istanbul as it takes 4 or 5 modern tram stops to take to Sultanahmet area without hefty price of centrally located Istanbul hotels. Quite new property, no obvious signs of wear and tear A wise choice for 1-2 nights, for... More

We went for a week 13th to 18th feb 2012 with friends as my hubbies 6oth. The staff were lovely, room could have been better, our friends were upgraded free of charge because of the points he had.(business) so we asked if we could upgrade but were told it would cost £200. per night for a suite. that was an... More

Me and my wife stayed from Jan 31st to Feb 4th as mentioned by other reviewers, the Hotel is litrelly next to Pazateke stop of T1 line and T1 line is the one which will take you to most of the tourist places. We were got into Istanbul late at night, toke the Metro to the hotel checked inn, they... More