The hotel is so good according to the prices of the hotel The rooms is very clean the open buffet breakfast is very good But many times they close the air condition and the receptionist is so rood But you will like the place and its near to the attraction points in Taksim square and there is allot of restaurants

Turkish Airlines provided us with a room at the Crystal Hotel due to an overnight layover in Istanbul. Check-in process was quick, despite the amount of people at the counter. The staff we met were polite, even friendly, and our guestroom and bathroom were very clean. They gave us good recommendations for dinner and generally getting around Taksim Square. This... More

I a stayed here for a 3 night work trip and needed a place close to Taksim Square. Although there is major construction in the square I was happy with the location. The staff was very helpful with a package I tried to send for a work event and were great with directions. My room was small but what I... More

We stayed at this hotel for one night, and one night was enough. I can see 2 positive things about it : location (5 minutes walk from Taksim square) and clean rooms. Rooms are small and absolutely overpriced. Decoration is dated. The Crystal hotel was trendy in the 50ies maybe ? Most of the clientele was turkish ... so maybe... More

My host for a business trip booked this hotel for me. To avoid what would have been an awkward situation I stayed there two nights instead of doing what I wanted to do, which was stay anywhere else. The place was filthy, including dead roaches on the floor. The rooms were threadbare. There was so much noise at night I... More

it was perfect with good location near taksim sq and istiklal st also clean an quiet service was good breakfast was perfect but poll was not ok it was too small and the reception was so friendly about some mistake that our agency done about our rooms.

The location is excellent, walking distance to taxim and other places but the hotel itself needs renovation ASAP, the rooms were very dirty, as soon as i walked in the room, i called room service as the sheets had a bad smell, remote control wasn't working (dead batteries), bathtub had hair all over and the carpet had alot of stains.... More

the staff were so average food was less than expected from a good four star hotel because of constructions around hotel location has lost its advantage. elevators were terrible. before choosing this hehotel get sure that constructions are finish and the metro station exit is open again.

The smell of cigarettes permeated the room. I've no objection to rooms for smokers so long as I don't have to stay in them or at least some effort has been made to air the room. There is a lot of building work very close to the hotel which goes on all night this together with the totally inadequate sound... More