Not so clean bathroom it's the most important for me! First day they put us next to the street and I didn't sleep all night! We was lucky they found room to change us! I like breakfast, room not so big. Next time I'll search for something else.
The breakfast very poor . Nd the room service wen stole from our room one pack of cigaret Nd no one care from the management
First of all let me say that I didn't choose the hotel. It was chosen from our travel agent on our group tour to Istanbul.
Before getting to Turkey I sat down and read all the reviews that were written here. Judging from the reviews I would to have to deal with rude staff, things missing from my safe, no...
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I left the hotel on 9 of December and it's a very beautiful hotel in a very nice Location. With my regards to all.
Receptionist are terrible, so rude, never care about their guests, u approach the reception counter, the never look at you, maybe 3 staff behind the counter just having a conversation, so you have to wIt for them until they finish, and when u ask about something, they are not helpful at all. I called from the room asking to book...
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Hotel Grand Star ıs one of the best hotels I have ever stayed ın. The front desstaff ıs very effıcıent yet frıendly especıally Emre. Ender, the concıerge ıs eager to help and Turgut Kaya, who seems omnıpresent, ıs knowledgeable and very competent. He even walked wıth me to the Metro Bus offıce to help me get a tıcket to Amasra....
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Spent a weekend in the hotel with my girlfriend. First impression was ok, and the location is great, a 1 min walk from the bustling taksim street. The room was quite, and seemed to be clean until we looked what was under the bed! It seemed for past month they have sweeping all the dirt rite under the bed. I...
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I had spent two times in grand star before this time really this time wasnot so good as before but it was okey first of all they asked for 100dollars before check in while we payed fully payment but we checked in in mintues actually it did not take time , the room was clean and very new but was...
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Reviewed 30 July 2011
Great location with easy access, and a beautifully decorated room with an amazing view of the Bosphorus! The staff was very hospitable and catered to all of our needs. I definitely would recommend this hotel to friends and family!
Dear Guets,
Thank you very very much for your kındl score and concerns about us to make us feel happy.
It is very special point in the business life to be able to give Caesar's risghts to Caesar.
Some people criticize the easy way and fast but difficult to applaud. We work very hard to your appreciate.
Sincerely yours
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We stayed in this hotel for three nights and we were really impressed.The rooms are clean and comfortable, we experienced real hospitality during our stay. Thank you Again.
Our distinguished guests,
We all work for the satisfaction of our guests during their visit with the hope that they will remember Istanbul with good memories.
Taking into account the requirments ouf our guests, we make continuous efforts to improve our service quality and we prepare regular training seminars for our staff.
Now we understand from your feedback that we...
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