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All 757 Istanbul hotels »

Hotel Ipek Palas

4.0 of 5
Orhaniye Cad. No:9, Sirkeci, Istanbul 34110, Turkey
Hotel amenities
Hotel Ipek Palas
Ranked #239 of 757 hotels in Istanbul
4.0 of 5 stars 605 Reviews
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605 reviews from our community

What travellers say about this hotel
  • Blue mosque(27)
  • Grand Bazaar(17)
  • Great location(14)
  • Very small(14)
  • Topkapi palace(14)
  • Reception staff(11)
  • Friendly and helpful(9)
  • Rooms are clean(9)
  • Top floor(8)
  • Building site(6)
Traveller rating
    183
    241
    106
    46
    29
Only show reviews for Family (86) | Couples (214) | Business (26)
Date Rating
London, United Kingdom
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 24 May 2012 NEW

I took this hotel as part of the Secret hotels Lastminute offers. They confirm to me it was very well located, very nice 4 stars hotel... I was traveling with my mum for 4 nights so I requested a room with twin beds. When we arrived to the hotel the guy at the reception told me he was really sorry... More

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Canberra
1 review
4 of 5 stars Reviewed 17 May 2012

The hotel has an excellent location close to the major attractions in Sultanahmet and to Galata bridge. The staff, especially Ruveyda, were very helpful, welcoming and friendly, which enhanced our stay. We booked an economy room which was a bit small but clean and OK and reasonably priced. There is a nice view from the terrace restaurant. We stayed 2... More

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gulfem yasar ozberk, Guest Relations Manager at Hotel Ipek Palas, responded to this review
19 May 2012

Dear Mr.Brian In order to share such a kind review with tripadvisor followers ,you spent your time. Your positive comments motivate us to keep working towards the highest satisfaction of our guests.We look forward to welcoming you back soon. Greetings from Istanbul Guest Relations Ruveyda Demirci More

Derby, England, United Kingdom
2 reviews
3 of 5 stars Reviewed 14 May 2012

We stayed for 5 nights and we reserved a superior room and when we arrived were given a different room... bad start.. but the second day the staff kindly put our luggage in the new room (Tokapi palace room). The room was really good if you are just looking into the decoration side (of course you do not have views... More

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gulfem yasar ozberk, Guest Relations Manager at Hotel Ipek Palas, responded to this review
17 May 2012

Dear Guest Thanks for your feedback.As being Hotel Ipek Palas team we would like to clarify some points.On your arrival day you were upgraded to a family suite room (suitable for 4 people) ,that was a gesture for your birthday.Normally the suite room price is 250 € per night however we did not charge from you because it was a... More

Locarno
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

We stayed for 03 nihgts and we had reserved a superiour room, but we got a small economic room,with an old furniture. Mr Aydin Albayrak, the reservation menager did not keept his promises. The rest of the staff were excellent, specially Mrs.Ruveyda Demirci, who takes care about everything. We enjoyed in the dinner on the top floor restaurant and had... More

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gulfem yasar ozberk, Guest Relations Manager at Hotel Ipek Palas, responded to this review
14 May 2012

Dear Mr.Toni Thank you very much for your review.We would like to clarify some points.According to your reservation a superior triple room with bathtub was given.Interior door in superior room is unlocked on request.If you informed front office or guest relations about this inconvenience during your accommodation, of course the door would be in unlocked position immediately. Eventhough you did... More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

I recently stayed here for 4 nights with my boyfriend. This review won't be completely negative as the hotel did have great service and good location for sights in the old town. I had booked a double room and when we arrived were given a room with two single beds. The room was extremely small and the bathroom as well.... More

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gulfem yasar ozberk, Guest Relations Manager at Hotel Ipek Palas, responded to this review
14 May 2012

Dear Guest Thank you very much for your feedback.We would like to clarify some points.You booked an economic room and on your arrival day we were lack of double room, a twin room was given and next day you took double room.If there was bigger room availability , we would definitely upgrade your room freely.We are looking for you to... More

costa mesa
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

Read between the lines on the posted reviews very carefully, how they keep mentioning staff which is very true, the staff are excellent at this hotel and do ask you to post on Trip Advisor. However, that is where it ends, this is in my opinion a 2* hotel, the rooms are extremely basic, we thought it was odd that... More

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gulfem yasar ozberk, Guest Relations Manager at Hotel Ipek Palas, responded to this review
14 May 2012

Dear Guest Our complimentary tea and coffee facility is valid only first day.Providing that informed us you were not comfortable during your accomodation because of some reasons that you mentioned, of course we could try to assist you.Thanks for your review and hope to see you in our hotel. Greetings from Istanbul Guest Relations Ruveyda Demirci More

London
Senior Contributor
22 reviews 22 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 27 April 2012

Great location in the old town, fifteen minutes walk from all the major attractions. Room was, however, very disappointing; tiny with twin beds and a very small shower-room that had seen better days. Tea bags and coffee in room on arrival but not replaced during our three night stay. Breakfast ok but nothing special. I would have given the hotel... More

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See 6 more reviews by RedKlover for Istanbul
gulfem yasar ozberk, Guest Relations Manager at Hotel Ipek Palas, responded to this review
14 May 2012

Dear Guest We would like to thank you for your review.You booked a budget room with very sensible price. By informing front office team your room could be changed or upgraded.Our complimentary tea and coffee facility is only valid for first day.The breakfast has a wide range that is changed daily.We hope to see you again in our hotel. Yours... More

La Spezia
1 review
5 of 5 stars Reviewed 26 April 2012

The hotel is in a perfect location, at walk distance from the major touristic Istanbul sites. It is clean and very well maintained with some rooms really stylish. On the terrace there is a good restaurant with a stunning view on the city and the Bosporus. Anyway in the streets around the hotel there is a wide choice of typical... More

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gulfem yasar ozberk, Guest Relations Manager at Hotel Ipek Palas, responded to this review
17 May 2012

Dear Mr.Gerardo Greetings from Sunny Istanbul We would like to thank you for the wonderful review of our hotel and services. We have communicated your feedback to the entire team at the hotel and they are all very happy to have received the same. Your kind words of appreciation are a big reward for the team and will inspire us... More

kuala lumpur
1 review
3 of 5 stars Reviewed 25 April 2012

had a great stay at the hotel. rooms are small, but adequate. very clean. great location-central to attractions. two amazing staff stood out - Mr Murat (Front office), was amazing with his advise and help every single day, truly professional and great command of english. And Ms Ruveyda was not only the sweetest woman, but helped us plan our day... More

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Zaragoza, Spain
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 23 April 2012

The best part was the breakfast buffet, but that got boring after 3 days. Room was tiny, I was travelling alone so it was enough but it would've been a tight squeeze for two. Hard to find and construction and traffic made sleeping difficult. More

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gulfem yasar ozberk, Guest Relations Manager at Hotel Ipek Palas, responded to this review
14 May 2012

Dear Guest Thanks for your feedback.Our hotel is very central and close to most of touristic attractions. The room windows were covered by special soundproof material.The breakfast has a wide variety and changed daily.Thanks for choosing us.We hope to see you again in our hotel. Yours Faithfully Guest Relations Ruveyda Demirci More

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Additional Information about Hotel Ipek Palas

  • Ipek Palas Hotel
  • Ipek Palas Istanbul
Address: Orhaniye Cad. No:9, Sirkeci, Istanbul 34110, Turkey
Price range (per night):* S$117 - 375

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