It is hard to evaluate a hotel in Jerusalem. Anything in Jerusalem. Despite being such a touristic city, people really don't seem to care about tourist anyways. This is the feel that you have when you are guested at Grand Court. The hotel is nice, clean and everything, but you never have the feel that you are welcome in there.... More

A very good tour group hotel where it is not five star luxury but the rooms are comfortable. The meals are busy but the staff are attentive and efficient considering the huge numbers passing through the dining room. The food was good and there was a huge choice. The location of the hotel is very central for the sights that... More

Very big hotel that service groups, walking distance to The old city gates and transportation ,rooms are clean and good size with view in the upper levels ,the hotel was full of pilgrims at the time of my visit I was there for the same reason too,so if you are not going for a religious visit try to avoid being... More

The reviewer Allan (below) has pretty much got this spot on. The hotel is too big to bother with individual customer service. Everything else is just okay. The rooms are perfectly acceptable and the hotel is located about 10/15 minutes from the Armenian quarter. However, we were massively disappointed that the pool is only open from 10-6. Tourists visiting Jerusalem... More

This outfit advertises itself as hotel but in truth it is a processing plant for large groups of pilgrims and everything about staff attitude and management action reinforces this business model. It relies on the hotel next door to cover its own shortcomings in the the field of customer service so the matter is not about the culture of Israel.... More

We stayed here for three nights, part of a tour arranged by Unitours. Our room was large, very clean. The bed was comfortable, and everything (including the AC) worked well. Our package included breakfast and dinner at the hotel's restaurant. The food was good, as was the service. There were many items to choose from. Dinner included a carving station... More

Location is very good next to the old city and to the light rail stop. Rooms are regular hotel size, from elevator to my room i had to walk down 3 long hallways. If you don't want spend all you time in the hotel, but see the city - it is good enough.

Location is good next to old city and to the light rail stop. Staff are nasty and unfriendly witch is common in Israel, yet they stand out even there. Rooms are regular hotel size, from elevator to my room i had to walk down 3 long hallways.it's a very busy place so if you like being pampered it's not for... More

We spent 1 night in this hotel, rooms are nice but Staff are not, they were not pleasent and they will not give you a late check out. Wes much surprised about breakfast, this is supposed to be the higher end hotel from the next door Leonardo Hotel, I stayed 2 nights the week before in the Leonardo, and breakfast... More