We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt Amman

Hussein Bin Ali St., Jabal Amman 6 PO Box 831159, Amman 11183 Jordan
avatar-imageavatar-imageavatar-image
Traveller (701)
Room & Suite (225)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#9 of 200 hotels in Amman
Location
Cleanliness
Service
Value
Travellers' Choice
At the heart of the city, where modern and historic Amman meet. Elevated as one of the city’s most prominent seven hills, Grand Hyatt Amman stands out with its distinctive carved pink stone façade, offering a broad 360-degree view of the city. Along with welcoming guests and travelers into our expansive lobby, not only does Grand Hyatt capture the five-star comfort, but it also provides an abundance of sublime dining experiences centering The Lombard, a grand and modern formed dining room with an Italian sentiment, that serves a modern perspective on historic recipes in a menu of reimagined and utterly delicious Milanese cooking.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Airport transportation
Valet parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Hammam
Head massage
Light therapy
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun deck
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bidet
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
City View
Quiet
Languages Spoken
English, French, Arabic, German and 2 more
2,177Reviews10Q+A100Room tips
Traveller rating
  • 1,408
  • 504
  • 152
  • 62
  • 51
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Needmoreholdiays! wrote a review 14 Mar
Gravesend, United Kingdom327 contributions156 helpful votes
We were very please to stay here. It was convenient for the sites and local restaurants. All staff were excellent and very helpful. For overseas travellers, we felt very safe travelling around Jordan. Its a beautiful country with diverse geography and amazing ancient sites to visit. Do not let the Israeli attacks on Palestine deter you from coming. Tourism is down, hotels are empty and people are losing their jobs.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 2 days ago
Dear Mr. Rob B, Warmest Greetings from Grand Hyatt Amman! Allow me to start by thanking you for taking the time to get back to us with your valuable comments, sharing your experience during your stay with your wonderful feedback, and positive rating. My team and I are happy to learn that you had a great experience, and that our friendly staff assisted in accommodating your stay by ensuring that you had a positively memorable experience. Your comments and evaluation are highly appreciated; It will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. We will make sure that your comments shared with our team and throughout the hotel. Looking forward to welcoming you back to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
B Sista wrote a review Nov 2023
Dubai, United Arab Emirates2 contributions
Hotel's Favourite
Very nice property located in an accessible area. ~10-15 mins walk to Boulevard. Good and prompt service. The breakfast spread is great. Very safe and secure. ~30 mins drive to the Downtown (old Amman) area which is a must visit.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 20 Nov 2023
Dear Bsista90, Warm Greetings from Grand Hyatt Amman! Let me start by thanking you for taking the time to submit your review, with your great comments, sharing your experience with your amazing feedback, and for positively rating us. It was a great pleasure to have you staying at our hotel. My team and I here at Grand Hyatt Amman, are happy to learn you had a nice time at our hotel, and that our friendly staff assisted in making your stay a positively memorable one. Your rating is of tremendous value to us, and your evaluation will form an important part of our ongoing program, in order to continue monitoring and improving our quality of services and facilities. Looking forward to welcoming you back again to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
JMelba wrote a review 6 Mar
Melbourne, Australia43 contributions24 helpful votes
This is a great hotel. The rooms are very comfortable, the hotel is quiet and the windows open - ask for a room at the back of the hotel to avoid the main road. Breakfast is very good, and there are a number of restaurant options for dinner. But the real highlight of the hotel is the staff who provide an exceptional level of service in every aspect from reception to cleaning to food services. A special mention to Sara at the Front Office who went above and beyond in helping us to organize activities in and around Amman.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 1 week ago
Dear JMelba, Warmest Greetings from Grand Hyatt Amman! On behalf of my team here at Grand Hyatt Amman, I would like to take this opportuity to thank your for choosing to stay at our hotel. We appreciuate you taking the time to get back to us with your genuine comments, and sharing your experience with your wonderful feedback and positive rating. My team and I are always happy to treat our guest the way they ought to be treated. We are happy to learn that you had a lovely experience and that our friendly staff (Sara, and the rest of our devoted team members) all assisted in making your stay a positively memorable one. Your comments are highly appreciated and will be shared throughout the hotel. Thank you for choosing to stay at our hotel. It gives us great pleasure to have you staying with us. Looking forward to welcoming you back again to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
stephanieazarian wrote a review 3 Mar
Mount Lebanon Governorate, Lebanon1 contribution
The whole experience was excellent, the staff were friendly, we requested a late checkout and they gave it to us immediately, the room was very neat and clean, the breakfast was also varied and delicious, we even had a drink in the lobby !
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 2 weeks ago
Dear Ms. Stephanieazarian, Warmest Greetings from Grand Hyatt Amman! I would like to start by thanking you for choosing to stay at our hotel, and taking the time to get back to us with your genuine comments, and sfor haring your experience with your wonderful feedback and positive ratings. My team and I are always happy to treat our guest the way they ought to be treated. We are happy to learn that you had a lovely experience and that our friendly staff assisted in making your stay a positively memorable one. Your comments are highly appreciated and will be shared throughout the hotel. Thank you for choosing to stay at our hotel. It gives us great pleasure to have you staying with us. Looking forward to welcoming you back again to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
santosh R wrote a review 1 Mar
2 contributions
+1
I have come for an business trip and I have travelled from India, Chennai to Amman Jordan 🇯🇴 On Jan 2nd stayed till March 1st 2024 Had a excellent stay and customer friendly And also should mentioned about Mayasa’a who is so sweet welcomes with smile everyday Abdallh Ahmed Omar where also helping daily . Had a great lovely memorable 60days in Hyatt Thank u will come again soon
Read more
Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 2 weeks ago
Dear Mr. 686santoshr, Warmest Greetings from Grand Hyatt Amman! On behalf of my team here at Grand Hyatt Amman, I would like to take this opportuity to thank your for choosing to stay at our hotel. We appreciuate you taking the time to get back to us with your genuine comments, and sharing your experience with your wonderful feedback with your positive ratings. My team and I are always happy to treat our guest the way they ought to be treated. We are happy to learn that you had a lovely experience and that our friendly staff (Maysa’a, Abdallah, Ahmed, Omar, and the rest of our devoted team members) all assisted in making your stay a positively memorable one. Your comments are highly appreciated and will be shared throughout the hotel. Thank you for choosing to stay at our hotel. It gives us great pleasure to have you staying with us. Looking forward to welcoming you back again to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
DB_Doha wrote a review Feb 2024
Doha, Qatar54 contributions52 helpful votes
We spend 5 nights at Grand Hyatt for our out bound meeting in Amman. The hotel is centrally located and near to business offices and numerous restaurants. I took a non-smoking room which provided me a noise free sleep environment. Breakfast spread was great and we had lunch at their Italian restaurant which was quite good as well. Check In and Check Out were smooth and all in all a great stay.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 3 weeks ago
Dear Mr. DB_Doha, Greetings from Grand Hyatt Amman! Allow me to start by thanking you for choosing to stay at our hotel, sharing your experience, with your wonderful remarks, and for positively rating us. My team and I are happy to learn that you had a lovely experience with us, and that our friendly staff (Hamza, Abdurrahman, and the rest of our devoted team members) all assisted in making your stay a positively memorable one. Your comments are highly appreciated and will be shared throughout the hotel. Looking forward to welcoming you back to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Imogen H wrote a review Feb 2024
Nairobi, Kenya7 contributions1 helpful vote
We came to stay for my daughter's 8th birthday. We all had a fantastic time, and she felt really special. From beginning to end, every staff member was very kind. The security team are always friendly. Everyone at front desk wished my daughter happy birthday when we arrived, and found us great rooms, and offered to give her a surprise treat. Shout out to the lady on front desk (I'm sorry I don't know your name) who is always very kind, and remembers everybody's names, and to Sameer Algrigeb. Also to Khaled, Diyea, Ahmad and Dires from the fab fnb team who sang happy birthday to my daughter. And of course to the kitchen staff who make amazing super special cakes.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 12 Feb 2024
Dear Mrs. ImogenH892, Warmest Greetings from Grand Hyatt Amman! On behalf of my team here at Grand Hyatt Amman, I would like to take this opportuity to thank your for choosing to stay at our hotel. We appreciuate you taking the time to get back to us with your genuine comments, and sharing your experience with your wonderful feedback with your positive ratings. My team and I are always happy to treat our guest the way they ought to be treated. We are happy to learn that you had a lovely experience and that our friendly staff (Sameer Algrigeb, Khaled, Diya, Ahmad, Dires, and the rest of our devoted team members) all assisted in making your stay a positively memorable one. Your comments are highly appreciated and will be shared throughout the hotel. Thank you for choosing to stay at our hotel. It gives us great pleasure to have you staying with us. Looking forward to welcoming you back again to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
ali a wrote a review Feb 2024
1 contribution
Very comfortable hotel, nice and collaborative staff, big thank to the room service Attalah he is fantastic,also mr. sameer and chief mahmoud from the resturant who were always doing there best to prepare any thing we want on breakfast, thanks alot
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Grand Hyatt Amman, Marketing at Grand Hyatt Amman
Responded 10 Feb 2024
Dear Miss. Alia, Thank you for taking the time to provide us with your feedback, we're happy you had a great experience with us, and we will send your kind words to the team. We look forward to welcoming you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Kypros T wrote a review Feb 2024
Liege, Belgium11 contributions5 helpful votes
Excellent stay , my thanks and appreciation to Mr. Diya abahreh from the restaurant , good breakfast and Mamdouh the front desk manager. And thanks fir the cleaning team . Along with laundry.. Good location easy access to mall shops , recommended
Read more
Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Grand Hyatt Amman, Marketing at Grand Hyatt Amman
Responded 10 Feb 2024
Dear Mr. KyprosT, Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. We will send your kind words to the team. Thanks again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ehab Mouti wrote a review Feb 2024
Qatar8 contributions
Loved the hotel and the staff, great experience from room to breakfast to room service, highly recommended if you think to stay in Amman. Location is great and staff took care of every small details. .
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Grand Hyatt Amman, Marketing at Grand Hyatt Amman
Responded 5 Feb 2024
Dear Mr. EhabMouti, Thank you for the positive review! We are delighted to hear that you had such a great experience with us, and we look forward to welcoming you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Amman area.
PRICE RANGE
S$210 - S$300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt amman hotel amman, hyatt amman, amman grand hyatt, amman hyatt
LOCATION
JordanAmman GovernorateAmman
NUMBER OF ROOMS
316
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

GRAND HYATT AMMAN: UPDATED 2024 Hotel Reviews, Price Comparison and 798 Photos (Jordan) - Tripadvisor

Frequently Asked Questions about Grand Hyatt Amman
Which popular attractions are close to Grand Hyatt Amman?
Nearby attractions include Ghoroub Sunset Bar & Restaurant (0.2 km), Love on a Bike (0.3 km), and Fayrouz (0.3 km).
What are some of the property amenities at Grand Hyatt Amman?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hyatt Amman?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Amman?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hyatt Amman?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Grand Hyatt Amman?
Conveniently located restaurants include Bourj Al Hamam, Eostrix Gastro Pub, and The Lombard Amman.
Are there opportunities to exercise at Grand Hyatt Amman?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Amman have airport transportation?
Yes, Grand Hyatt Amman offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Amman?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Amman offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Amman?
The staff speaks multiple languages, including English, French, German, Italian, Hindi, and Arabic.