highly recommend this hotel for umra and a stay near the Harem.I stayed for 10days in May 2012 All reception staff spoke English and extremely helpful. Room lovely and clean and spacious with part view of Harem.Resturant food excellent breakfast. Manager Mohammed Bashi extremely helpful in sorting out any minor problems. Only few mins from Harem and lifts always available.... More

The hotel is very near to Haram, its two minutes walking distance. The room is very clean and the hotel is very well designed . Lots of restaurants and perfect service. More

I stayed there for 4 nights , it's a very nice hotel and its location is excellent just in-front of the Haram ( king Abdul Aziz Gate) , less than 5 minutes from your room to the kaaba. Good services, and the breakfast was amazing , room size was OK and the furniture is very new. I hope to come... More

Stayed there for three days. Only thing we liked about the hotel was location. Excellent location. Right across from Haram Sharif’s Main Gate. Front desk service was poor and nor very helpful (so is the rest of the country).Room was ok. Room service was poor. Plenty of elevetors(never had to wait ), Breakfast was good, lots of selection to choose... More

Think the overall thought we have to keep in mind is that a visit to Makkah is for spiritual reasons and we should not necessarily expect 5-star services that we are used to in holiday resorts. These hotels have to deal with a huge volume and maybe an increase in staff capacity might address issues. Overall, I felt this was... More

I stayed with my family during Ummrah and I found the service below average. The staff behind the reception desk are not very multi-lingual. Fida, who dealt with us had a very bad attitude when he could not find our reservation. I found that he very arrogant when talking to my husband. I did not like his rude demeanor at... More

I liked this hotel very much. Location is excellent, room services is very quick. You can enjoy the hospitality in this hotel (dates and coffee, morrocan tea). The breakfast is excellent and alot of varaiety and in different lobbies and very well organized. I really likeed this hotel and it deserve the money you pay for. I recommend it for... More

i have stayed this hotel recently with my family during my umrah trip in makkah. pre arrival to post departure i didnot feel comfortale at all. receiption, lobby, elevetor restaurant all are busy and need to wait in the que for all services. for me it is not a movenpick hotel, its just a haji camp More

I stayed there for Umra in February 2011. I was saved by Mr. Mohamed Al-Maleky. He is such a nice guy. He took care of my reservation that the receptionist did not find on the computer. He made me feel very much at ease after I had a long trip from USA. He kept asking during my entire stay if... More