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Hilton Makkah, Mecca Reviews

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Hilton Makkah

5.0 of 5
Hijrah St | PO Box 844, Mecca, Saudi Arabia
Hotel amenities
Hilton Makkah
102 traveller photos
Ranked #3 of 169 hotels in Mecca
4.0 of 5 stars 179 Reviews
Travellers' Choice award winner Travellers' Choice® 2013 Winner Luxury | Top | Best Service
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179 reviews from our community

Traveller rating
    94
    53
    19
    4
    9
See reviews for
Families
112
 
Couples
23
 
Solo
7
 
Business
6
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Kuwait
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Pefect location for Omra and Hajj”
4 of 5 stars Reviewed 17 May 2013

The most important thing about this hotel is its location. One can access Haram in a minute. I stayed in the hotel with my wife for 2 nights and upgraded the room for Haram view. Room was spacious and has all the amenities needed, with a big safe box in the room. Toiletries were good. As for the buffet breakfast,... More

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akramabouelazm, Ecommerce Manager. at Hilton Makkah, responded to this review
18 May 2013

Dear Sir, Greetings from Makkah Hilton&Towers. Thank you for staying at Makkah Hilton &Towers and for taking the time to review our hotel ,what can be more rewarding to us than a satisfied guest ! We are delighted to read your generous comments and very happy to note that you had enjoyed your stay with us. Once again thank you... More

Madinah, Saudi Arabia
1 review
“Warm Hospitality”
5 of 5 stars Reviewed 15 May 2013

Very good Hospitality with safe & friendly environment. All staff of the hotel was very cooperative, feeling very good to stay at Makkah Hilton, I really advise to other to choose this kind of Brand with warm welcome and great people.

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Review collected in partnership with Hilton Hotels & Resorts

akramabouelazm, Ecommerce Manager at Hilton Makkah, responded to this review
21 May 2013

Dear Sir, Greetings from Makkah Hilton &Towers. Thank you for staying with us and for posting your five star review on Trip Advisor. "Feeling very good to stay at Makkah Hilton" what could be rewarding than a very happy guest. Thank you for your kind comments about our team members and how friendly,cooperative they are. Glad to have contributed to... More

Riyadh
Top Contributor
74 reviews 74 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
“Not you typical Hilton standard”
3 of 5 stars Reviewed 15 May 2013

Perhaps I didn't stay in the same Hilton as most of the other reviewers, but I unfortunately had a totally different experience the 2 times I've stayed here. The few positives are the courteous service at checkin, and the helpful staff all around, and most certainly the location, which is probably the best of ANY hotel in Makkah. Although there... More

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See 2 more reviews by Mohammed B for Mecca
akramabouelazm, Ecommerce Manager. at Hilton Makkah, responded to this review
16 May 2013

Dear Sir, Greetings from Makkah Hilton &Towers.Thank you for staying at our hotel during your recent visit to Makkah and we appreciate your taking the time to review us .It 's really encouraging to know that you liked our property for its location,our spacious rooms,our helpful staff all around and our smooth check-in.However, we are unhappy because our service did... More

Sarasota, Florida
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
“Great Location.. Extra fast route to Haram”
4 of 5 stars Reviewed 11 May 2013

I have stayed in this hotel for 1 night. The room was Deluxe King Room with Kabaa View, and I paid SAR 1050/- (all inclusive) with breakfast. The check in process was smooth, Fast and Efficient. We have even checked in prior to the check in time (3PM) We arrived at 10:45AM. The room size is nice and specious the... More

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See 2 more reviews by Majed_S for Mecca
akramabouelazm, Ecommerce Manager at Hilton Makkah, responded to this review
12 May 2013

Dear Sir,Thank you for staying with us and for posting your review on Trip Advisor. I am very pleased to read that you are satisfied with our services and facilities and not to mention our very central location. Our location is indeed a fast route to Haram. Thank you as well for your kind comments about our spacious rooms,our clean... More

Mauritius
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“Excellent hotel”
5 of 5 stars Reviewed 9 May 2013

Hotel very near to haraam n room very clean n comfortable .Breakfast was very tasty n many varieties .The staffs were helpful n make our stay very comfortable,Inshallah I will book this hotel again for my next umra.

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akramabouelazm, Ecommerce Manager at Hilton Makkah, responded to this review
10 May 2013

Dear Sir, Greetings from Makkah Hilton &Towers, We are very pleased to read your feedback on Trip Advisor appreciating our hotel, our friendly staff,our location being the closest hotel to Haram and our wonderful tasty breakfast . Once again thank you for distinguishing Makkah Hilton&Towers from the other international hotel chains operating in Makkah. We look forward for your next... More

uk
1 review
“Excellent hotel, Excellent Managers”
5 of 5 stars Reviewed 8 May 2013

I have been going to Makkah Hilton hotel for sometime now and have been receiving a very warm welcome and experiencing an excellent stay. In particular Mr Ibrahim Atwa and Mr Rashid Khan are excellent Managers. They make us feel so welcome and make our stay very comfortable. They go out of their way to make the guests happy and... More

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akramabouelazm, Ecommerce Manager at Hilton Makkah, responded to this review
9 May 2013

Dear Guest, Greetings from Makkah Hilton&Towers. Thank you for choosing to stay with us during your recent visit to the Holy City and for reviewing our hotel in the Trip Advisor site.. We highly appreciate your repeated patronage of our hotel and we are more than delighted to read your generous comments appreciating our hotel facilitiesand our amazing managment. Your... More

Colombo, Sri Lanka
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Steps away from the Grandest Experience of Spirituality!”
5 of 5 stars Reviewed 6 May 2013

Step off the hotel building and you find yourself in the courtyard of the Haram Sharif, the grandest Masjid (Mosque) in the world! My Family and I booked Hilton Hotel because of its closeness to the Haram Sharif, as well as the convenience of varitey of restaurants in its surrounding. The rooms (Deluxe City View) was large, with 3 Beds... More

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akramabouelazm, Ecommerce Manager at Hilton Makkah, responded to this review
7 May 2013

Dear Sir,Thank you for staying with us and for posting your five star review on Trip Advisor. I am very pleased to read that you are satisfied with our services and facilities and not to mention our very central location. Our location is indeed very convenient to Haram. Thank you as well for your kind comments about our food court,our... More

Dubai, United Arab Emirates
1 review
“Muhammad Asghar”
4 of 5 stars Reviewed 1 May 2013

The staff especially Jhangir, Ahosanullah and A. Mannan was really efficient and friendly. I like the hotel because of location is near masjid Haram The location is perfect for a spiritual trip, the perfect walk-able distance between the hotel and the holly Kaaba is just conveniently nothing to complain.

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Review collected in partnership with Hilton Hotels & Resorts

akramabouelazm, Ecommerce Manager at Hilton Makkah, responded to this review
15 May 2013

Dear Sir, Greetings from Makkah Hilton &Towers. Thank you for staying with us and for posting your review on Trip Advisor. I am very pleased to read that you are satisfied with our services and facilities and not to mention our very central location which is indeed very convenient to Haram. Glad to have contributed to make your stay enjoyable... More

Aljouf, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
“Shams U. Haleem”
5 of 5 stars Reviewed 23 April 2013

Hotel is on execllent locality so as the comfort. Rooms are in good condition, variety of foods are available, mall is on next step so as Harem etc. For Harem visitors, this will be the best choice. Specially large number of fast operating elevators/lift, really give pleasure if hotel visitor would like to move around. Services, and reception are readily... More

Was this review helpful? Yes 1

Review collected in partnership with Hilton Hotels & Resorts

akramabouelazm, Ecommerce Manager at Hilton Makkah, responded to this review
26 April 2013

Dear Sir, Thank you for staying at Makkah Hilton &Towers and for taking the time to review our hotel.it 's really encouraging to know that you liked our hotel for its location,our spacious rooms,our fast operating lifts,the variety of food served in our property and the great service provided by our team.We are looking forward for more and more stays... More

Durban, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“What a change”
5 of 5 stars Reviewed 23 April 2013

I have just returned from Saudi Arabia,where I was given the the opportunity to stay again at the Hilton Hotel from the 7 th April to the 13 Th April. Our Arrival was late in the eveniing and check in was done very quickly.The Lobby was a real Eye Opener,instead of a drab reception area ,the size has inceased and... More

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akramabouelazm, Ecommerce Manager. at Hilton Makkah, responded to this review
24 April 2013

Dear Guest, Greetings from Makkah Hilton&Towers. Thank you for choosing to stay with us during your recent visit to the Holy City and for reviewing our hotel in the Trip Advisor site.. We highly appreciate your repeated patronage of our hotel and we really feel thrilled reading your generous comments appreciating our hotel facilities,our location,our clean rooms, our wonderful room... More

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Additional Information about Hilton Makkah

Also Known As:
Hilton Makkah Hotel
Hilton Makkah Hotel Mecca
Hilton Hotel Mecca
Hilton Hotel Makkah
Hilton Mecca
Mecca Hilton
Hilton Makkah Mecca
Address: Hijrah St | PO Box 844, Mecca, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Amenities:
Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotels in Mecca
#3 Family Hotels in Mecca
#8 Best Value Hotels in Mecca
Price range (per night): S$216 - 939
Hotel Class:5 star (5*)
Reservation Options:
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Hilton Makkah
Hijrah St PO Box 844
Mecca
Saudi Arabia
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