First and foremost, I liked how everything smelled nice in the room and how everything was tidy and very clean. Very helpful and friendly staff. Food was ok but sure can be improved. A fine 5-star hotel in the heart of Riyadh. Highly recommended for its price tag. More

Stayed for two nights on business (due to location). Summary points: Positives: 1) Quick check-in, polite reception. 2) Room clean and spacious. 3) Assistance, when requested, was fast. 4) Gym/sauna was good. Negatives: 1) Room design was poor. Cupboard was restricted due to the desk (which was fixed), toilet right behind sink despite bathroom being quite spacious. Mini-bar in a... More

This hotel is located near the center do Riyadh and with walking distance to many offices. You can walk when it's not too hot. We requested pickup from the airport and the 35 minute drive late at night was very easy ($35). The hotel lobby is nice with fast elevators the seven floors. Our check-in was very quick and the... More

This was our 3rd travel to Saudi Arabia, & second to Riyadh. Before start to this country, read about the arabic culture, the basic rules, dressing, religion, etc. If You respect them, there'll be no problems. I can't say any special about this hotel. There was a nice surprise when arrived: there is no security gate / metal detector. Many... More

I go to this hotel since it's open. I like the location, the hotel rooms and lobby, the fitness, the restaurant and up to now the staff was nice and very well trained. This last stay I had, the service was very poor, very long chech'in, bad check-out, the lobby bar was also poor service and the food was very... More

this happened twice now. arrived at novotel around midnight with a confirmed booking to be told "we know you have a booking but we gave the last room to someone else'. The first time I found a room at sheraton an hour later. the second time, they only gave me a room at 4am and refused to even offer a... More

The Novotel is a comfortable and convenient location for business in Riyadh. Located within easy walking distance of Kingdom Center and Tower any many of the other major business in the area. The hotel features an excellent morning and evening buffet consisting of both Western and local favorites. The rooms are clean (although somewhat smaller than western standards) and the... More