Sheraton Riyadh Hotel & Towers (Saudi Arabia): See 176 Reviews and 48 Photos

Also Known As:: Sheraton Riyadh Hotel And Towers; Sheraton Riyadh; Sheraton Riyadh Hotel; Riyadh Sheraton

Address: King Fahad Road | P.O. Box 90807, Riyadh 11623, Saudi Arabia

Region: Saudi Arabia > Riyadh Province > Riyadh

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#8 Business Hotels in Riyadh

Price range (per night): S$196 - 506

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Sheraton Riyadh Hotel & Towers is one of the leading hotels in Riyadh with 193 spacious rooms & suites. Warm and comforting, our rooms are Arabian yet international, traditional yet contemporary. Each will keep you connected to what is most important to you. Located in the heart of the city centre and modern business district, Sheraton Riyadh is two kilometers from the Riyadh Exhibition Center, five kilometers from the diplomatic quarter, and only 30 kilometers from King Khalid International Airport. We are also convenient to the city’s bustling commercial centers and industrial areas – making us a great choice for international business travelers.We look forward to your stay with us at the Sheraton Riyadh ... more less

Reservation Options:: TripAdvisor is proud to partner with Starwood EMEA, Booking.com, Expedia, Travelocity, Venere, Hotels.com, HotelsClick and Orbitz so you can book your Sheraton Riyadh Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Yoalg

Senior Contributor

25 reviews

9 hotel reviews

Reviews in 8 cities

3 helpful votes

“Business hotel”

Reviewed 20 May 2013 NEW via mobile

Again no preference offered as a gold SPG member. I started to question the viability of it. It is my second time here. My first one was five years ago. Yet this time I have stayed in a club room. The room was better than I expected. I expected to stay in an old, classic, small room. Yet it was... More

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Sam B

San Diego, California

Senior Reviewer

9 reviews

Reviews in 6 cities

1 helpful vote

“Good location”

Reviewed 11 May 2013

I spent 4 days at this hotel. I arrived around 7am and the hotel was very accommodating in allowing me to check that early. They even offered me a complimentary breakfast. Location was only about 5-10 minutes to the business district and mall.Hotel pays good attention to security....from the main gate right to the hotel door. There was some renovation... More

Dear Sam B, Thank you very much for your review of your recent stay. I noted from your review that you did not receive a room away from the elevators as requested. Our normal check in time is after 14.00 hrs so I am delighted that we were able to accommodate you upon arrival. As we were full from the... More

FDURecruiter

Newark, New Jersey

Contributor

13 reviews

6 hotel reviews

2 helpful votes

“Retreat to the Bed!”

Reviewed 20 April 2013

The weather was too warm to enjoy the day, so it's a good thing the room was comfortable. The bed passed the test of being a distraction to the heat. The included breakfast and evening dinner offerings were decent. Better watch out for the eggs though. They were a bit runny and not fully cooked. Finally, the flights out of... More

Dear FDURecruiter, Thank you for your review following your recent stay. I am glad to hear that you found the room comfortable and your stay was adequate but felt that the value for money is low. The hotel is a popular one and one with many regular guests. We are generally full on a Sunday, Monday and Tuesday night as... More

Voight-Kampf

Abu Dhabi, United Arab Emirates

Top Contributor

77 reviews

25 hotel reviews

Reviews in 31 cities

36 helpful votes

“OK - staff a bit surly...”

Reviewed 17 April 2013

Was an OK stay - room was good and restaurants were fine. Not a good as other Sheraton hotels, but that was largely down to staff who were reluctant to do much more than the bare minimum. Reception staff seemed unsure what to do when i tried to check in - but was taken up to 5th floor check in,... More

Dear Mr Voight Kampf, Thank you for your review. I am disappointed that you felt the staff were surly and not helpful. I have already carried an investigation and spoken with the Front office team myself. Please accept my sincere apologies. Perhaps you would contact me directly upon your next visit so I can make sure this experience is not... More

Alessandro B

Dubai, United Arab Emirates

8 reviews

7 hotel reviews

Reviews in 5 cities

“Service requires improvement - Be honest with your customers”

Reviewed 16 April 2013

I used to spend a day a week in Riyadh, and I rarely stay at Sheraton also this time, I had a negative surprise. At check in, they gave me a smoking room without any notice, even if I booked for a no smoking room and my SPG Guest profile reports preference for no-smoking. When I requested to change the... More

Dear Alessandro B, Thank you very much for your feedback following your recent stay. I am very disappointed to read of your experience and please accept my sincere apologies. We were heavily overbooked last week and dealing with very high occupancies. Normally we can make sure preferences are honored so I will investigate it fully. Perhaps you would contact directly... More

Ali H

36 reviews

18 hotel reviews

Reviews in 20 cities

18 helpful votes

“Disappointing Stay and Shocking Service”

Reviewed 15 April 2013

This was my first visit to Riyadh and I stayed at the Sheraton for one night only and I can say that this was a very disappointing. We arrived to the hotel at around 10:00 pm and everything was disappointing starting from the airport pickup. Anyway, the check in process was very slow and tiring. After 30 minutes, I was... More

Dear Ali H, Thank you very much for your feedback following your recent stay. As you mention, most of our reviews are good to excellent so I am very disappointed to read of your experience. Perhaps you would contat me directly for your next visit so I can make sure that the room issue does not happen again. We are... More

jutiapa33

Bakersfield, CA

17 reviews

5 hotel reviews

Reviews in 10 cities

5 helpful votes

“Almost jumped into a soccer game...”

Reviewed 8 April 2013

I stayed there on April 7th while on a business trip. The main building was sold out, so the hotel offered a villa (meant for families) for the same price as a room. This left me a little apprehensive as I'd read some of the reviews on this site. Having to walk out the front door of the hotel after... More

Dear Jutiapa, Thank you for your great review and thoughts on your experience in the hotel. The hotel is indeed undergoing a soft renovation. The villas are expected to be done over the summer period and we expect all the Rooms, Lobby, Restaurants and Meeting rooms to be completed before the end of the year. Let me know when you... More

William_N

Kuala Lumpur, Malaysia

31 reviews

31 hotel reviews

Reviews in 30 cities

28 helpful votes

“Decent enough, but could do with a refurbishment”

Reviewed 6 April 2013

A decent reliable "typical Sheraton" - okay, but nothing out of the ordinary, save for some of the bedroom fittings and fixtures which deserve to be retired after what looks like many decades of service. The decor is certainly showing its age, and tired enough for a substantial refurbishment. Decent food outlets: a good breakfast selection at Al-Bustan, and I've... More

Dear William_N, Thank you for taking the time to write your review. I have noted that your stay was in July 2012. Thankfully, the refurbishment you mention is well underway and we are expected to finish in October 2013. We look forward to meeting you upon your return. Warm regards Paul Paul Dunphy General Manager More

R0llingSt0ne2011

London, United Kingdom

“Old Favourite”

Reviewed 5 April 2013

I used to visit the Sheraton with my father as a child, and I recently returned after a 15 year absence. I think the Sheraton is a decent choice for anyone visiting Riyadh. The hotel has an excellent central location, and the staff are all extremely courteous and professional. The rooms are comfortable. At the moment there is a stark... More

See 2 more reviews by R0llingSt0ne2011 for Riyadh

Dear R0llingst0ne2011, Thank you for your very fair and honest assessment of the hotel following your recent stay. We are delighted to welcome you back after all this time and hope there will be many more. The rooms project is moving well and we are currently working on the 3rd of our 6 Floors. The reaction, as was yours, has... More

Buomar98

11 reviews

11 hotel reviews

Reviews in 4 cities

“Overpriced old rooms”

Reviewed 25 March 2013 via mobile

With the price offered, I thought the rooms are luxurious. The rooms are really old. The toilet setup is so strange and not comfortable. The TV is so small with limited channels. The location is fair and in middle of city. The food is good. The room service is really excellent. They are fast and deliver upon your request.

See 3 more reviews by Buomar98 for Riyadh

Dear Buomar98, Thank you for your balanced review following your recent stay. As you probably noticed whilst you were here, we are currently renovating the hotel. We have completed 2 of our 6 floors and we have started the 3rd floor this week. We are also planning a full make - over of our villas, Lobby, Guest lifts and Restaurants.... More

1-10 of 176 reviews

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Sheraton Riyadh Hotel & Towers Reviews

Sheraton Riyadh Hotel & Towers

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