Stayed there this month for 3 nights. The room was upgraded to a business suit and it was quite big, but what was very noticable is that it's really really aged and outdated. The bathroom is ok, but the room and its furniture, curtains and everything are just out of date. Another thing is that it was smelly a bit... More

Stayed here for four nights in early May and have no complaints about any aspect of the hotel, the service levels or staff. We are four friends travelling together and all of us were happy with the stay. The rate was excellent and owing to Club Carlson stays both rooms booked were upgraded to business class rooms. The bed was... More

The hotel's location isn't great to start off with. Only benefit is it is close to AlHamra and Solidere (20 min walk either way). Despite staying for 2 nights, my room never got any turn-down service even after informing the reception of the issue (twice). I even noticed that my room had two "Do not disturb" signs and asked for... More

I have stayed in this hotel for the 4th time. its a good hotel and a good location. I have to agree with other reviews that the rooms are getting a bit dated in decor and furniture. I did receive an upgrade to a business room however its not any better, just bigger... The business lounge on the 6th floor... More

The hotel is run down and in desperate need for refurbishment.our room was a bit unclean and the curtains were disgusting.beware of your belongings,my new shirt disappeared misteriously . Having said all this the reception stuff are helpful and friendly and the location is not bad. Although our room was non smoking,the bed linen smelled of smoke. More

I vacationed with my wife. The breakfast was plentiful. Valet service was quick, breakfast staff was very friendly and always smiling, clearing up plates from tables quickly. Evening dining and sweets were good. I've always seen restaurant staff smile. The room was great, comfortable, fast temperature control, very comfortable beds, and the free wifi was very useful. I was with... More

If you like smelly rooms with aged furniture and uncomfortable pillows and towels , then this is the place for you. I paid for what I thought was going to be a 5 star hotel, but got a 3 star one instead. I did complain and got upgraded to a suite, it was larger in size, but still had the... More

The hotel could be marked as 4 or even 3 star because it didn't remind me of a 5 star! The room was quite clean, but the carpet was dirty. When we checked in the first day we had a problem with the toilet so when we asked to change rooms they were more than happy to help us, and... More

Travelled here on business once again - had problems with the internet last time, well the problems seem to be still there! More alarmingly though, my iPhone earphones went missing from my room today and no one in the hotel management seems that bothered! So take a tip from me - either lock everything of value away when you're not... More