Most of time while staying in hotels, one can face complications in different ways. In Aloft everything was easy. Thanks to Deputy Sales & Marketing Manager, Miss. Nedyalka who helped making it a comfort stay for me.
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Most of time while staying in hotels, one can face complications in different ways. In Aloft everything was easy. Thanks to Deputy Sales & Marketing Manager, Miss. Nedyalka who helped making it a comfort stay for me.
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Hi there Ahmed E, thanks for the brief but very important post to recognize our staff. I have already shared with Nedyalka your review and she was extremely happy to be mentioned. Hope to see you soon back at Aloft Abu Dhabi. Best wishes! Rainer
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Aloft Abu Dhabi is a trendy new hotel but doesn't have a lot to differentiate itself from other hotels. It's very far from most anything you need to do in the city, the service in the hotel was inconsistent, and my husband and I had the bizarre experience of being rejected from one of the hotel bars! I was dressed...
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Dear Explorasi, thank you for taking the time to post a review regarding your stay with us. Firstly we want to express we are very glad that you enjoyed our swimming pool and our tech-savvy modern but warm rooms.
We know we have repeated the following description a couple of times so apologies to our Trip Advisor followers, however it...
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Although far from the traditional Abu Dhabi downtown, the hotel is actually in the middle of the future greater Abu Dhabi (construction under progress). It is only few steps away from the Abu Dhabi National Exhibition Center known as ADNEC (partly looks as an extension of the center itself).
The check-in staff is friendly. The hotel rooms are spacious with...
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Hello Kalsahakian, thank you for your time for this extensive and very positive description. We are really delighted to read that our staff was friendly and that you enjoyed all the facilities of the hotel. We are sorry you perceived that our valet parking service was slow. Any further details to understand what was confusing would be greatly appreciated. Our...
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This is a particularly good reastaurant/bar setting on the 12th floor of the hotel, however, the experience was completely spolied by the indifference of staff to serving customers.
After waiting for a while to get served at the bar I found a table to sit at. When it was time to get another it then became an excercise in finding...
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Dear Mike2576, thank you for taking the time to provide us with some constructive comments. We would firstly wish to offer our sincere apologies in failing to meet your expectations on your visit to our lounge bar. As you will read from other Trip Advisor posting, Relax@12 has always excellent reviews and our guests are delighted with their experience. We...
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they gave me a good rate during the exhibition, a good value for money, but it's tooooo far away from the city or any shopping mall or even restaurant. The rooms are new and spacious. It's attached to the exhibition halls in ADNEC.
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Hi Sahar 71, thanks for the review and the great score given. Good to know you enjoyed the hotel and the exhibition. Sorry for repeating now this to all Trip Advisor followers nevertheless it is important to point out that regarding our location the hotel is indeed 15 minutes drive away from downtown. Taxi fares would be 25aed in average...
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I was staying at this hotel with my colleagues nd must say it is a place to be remembered..i was at relax@12 wat a place...great ambience....excellent selection of cocktails nd mouth watering sushis.....not forgetting JOYSON who with his caring nd excellent service made our stay special....cheers
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Hey there wille121, short but brilliant review! We are proud of having talents such as Joyson at our hotel. He was extremely happy to read your flattering comment, so thanks for that. Aloft Abu Dhabi, and your favorite lounge bar/ club is already waiting for your return. Best wishes! Rainer
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We had a lovely stay, staff really keen to please. Room modern, clean and spacious. Pool area came as a surprise, pool staff were attentive particularly I thought, caring for safety of small children in the pool. Nothing to much trouble. We had a fantastic meal there at the evening, then enjoyed drinks at the roof top bar. Can't wait...
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Wow Silverbackmonkey! Just the title to the review is already fantastic. Thanks very much for the flattering comments. It seems that you enjoyed a great leisure weekend and from our side, we can say the same: Can't wait to welcome you back! Please let me know when you return as it would be a pleasure to welcome you personally and...
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I stayed at the Aloft in March for an Exhibition opposite at ADNEC. The location is just perfect for attending any kind of event at ADNEC as the hotel is just a 2 minute walk across the car park ! Rooms are basic for what you pay for and the free WI FI is a bonus.
Good attentive and friendly...
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Hello MuppsDubai, thanks for the great review! Indeed there is no better location to stay in when attending an exhibition in Abu Dhabi. We are very happy to learn that our service met all your expectations. Let’s hope that besides visiting us to attend exhibitions, you will also have a chance to come for a weekend of leisure and relaxation....
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Nice, clean and modern hotel, lovely and helpful staff. Location is very good for convention visitors (right across ADNEC). The only downside was the poor knowledge English of the staff at breakfast - didn't make difference between espresso and cappuccino, neither between omelette and white omelette, so make sure you explain exactly what you want.
Overall - definitely recommend.
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Hi Ivilina, thanks for posting this review. It is as usual a pleasure for us to receive a full score from a senior reviewer. We are really glad to read that our staff was helpful and please rest assured that all efforts are being done to improve the English of a few of the new staff from which your comments...
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I stayed atthe Aloft last December and was positivly surprised. The hotel is very modern and has a very special concept (all Alofts in the world have the same concept). The lobby lounge looks more like a seven eleven but I like it. The rooms are very nice and have everything a business travler needs. It has no bath tub...
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Hello there SAT33, thank you for choosing to stay at Aloft Abu Dhabi, needless to say it's a pleasure to have had a Trip Advisor Senior Contributor with us and to learn that you were positively surprised about our hotel. Really excellent to read that you enjoyed our concept and our product, specially our rooms and showers. I am sorry...
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