We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 90 Abu Dhabi hotels »

Holiday Inn Abu Dhabi

4.0 of 5
31st Street | Between Muroor And Airport Road, Abu Dhabi, Abu Dhabi 46668, United Arab Emirates
Hotel amenities
Special offer
Save on Hotel Packages!
Holiday Inn Abu Dhabi
Ranked #10 of 90 hotels in Abu Dhabi
4.5 of 5 stars 110 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

110 reviews from our community

What travellers say about this hotel
  • Lemons trees(10)
  • Very helpful(6)
  • New hotel(5)
  • CUSTOMER SERVICE(3)
  • Reception staff(3)
  • Business trip(3)
  • Short taxi ride(3)
Traveller rating
    71
    31
    5
    2
    1
Only show reviews for Family (6) | Couples (11) | Business (72)
Date Rating
London, United Kingdom
1 review
5 of 5 stars Reviewed 15 May 2012

I have stayed in several hotels in Abu Dhabi this year. They have all been good but the Holiday Inn has been the best. The service is faultless: the staff remember your name and your particular tastes; they treat you as an individual and nothing is too much trouble. They have a great team spirit and genuinely look happy. I... More

Was this review helpful? Yes
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review
16 May 2012

Dear Guest, Thank you for recognising our team's passion to delight our guests. Your comments touch upon all the areas that we focus on. Team spirit, the friendly service, great tasting food, & problem solving. Your comments are encouraging, & show us that we are on the right track. Thank you again, Sid Sattanathan General Manager Holiday Inn Abu dhabi More

Bedford, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 8 May 2012

I travel to the UAE on business several times a year and have stayed in many locations from hotel apartments (some very good) to the luxury 5 star locations, however, I can honestly say this is the best hotel for service and attention to detail that I've ever used so far. All the staff are most courteous, helpful and smiling... More

Was this review helpful? Yes
See 3 more reviews by norman_hughes for Abu Dhabi
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review
9 May 2012

Dear Guest, Thank you for paying us a huge compliment. Feedback like this will spur the team to continue delighting our guests with our warm service, smiles, & the attention to detail that you mention. As for the Management being visible, we believe that to be the very basics of hospitality. Visible to interact with, & look after our guests.... More

oslo
1 review
5 of 5 stars Reviewed 30 April 2012

I wish to share my experience in holiday inn abu dhabi with the world. I am a traveller from Sydney who had a 24hrs transit in Abu dhabi, as tired and got no sleep during my 15hrs trip first thing got on my mind was a nice hotel to get some rest and enjoy some food and drinks, unfortunately once... More

Was this review helpful? Yes
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review
9 May 2012

Dear Guest, Thank you for highlighting how Noaman welcomed you with an early check in that turned around your check in experience. Sam & Antonio are thrilled to be mentioned on your feedback, & are valuable members of our star cast! Appreciate your mention of the stars we have in our Kitchens who produce such delicious food so consistently at... More

UK
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

I am a regular at this hotel - staying around 6 nights per visit. The vast majority of reviews of this hotel say it all - however, it get's better During my most recent stay (mid April) I discovered that the hotel had made a significant change to the types and choices of food served at its evening dinner buffet.... More

Was this review helpful? Yes
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review
28 April 2012

Dear Guest, You have paid us a HUGE compliment by saying that we are probably the best hotel you have stayed in during thehe last 45 years! And coming from a Platinum level Priority Club member, that makes us even prouder! The change in the dinner buffet @ Silk Route Cafe was to adapt it to the great price of... More

Rubiera, Italy
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 April 2012

The first impression is really positive when you are in front of the hotel. The concierge people are really kind and helpful (and always smiling !!!), like the rest of the personnel. Modern structure, good furniture, good service and, last but not least, a reasonable price. I went to the internal restaurant (Lemon Tree) for a couple of dinner and... More

Was this review helpful? Yes
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review
24 April 2012

Dear Guest, Thank you for taking the time to share your experience, & point out the great quality we offer at very reasonable pricing. And as you write, on both rooms & our restaurants. Your positive dining experience at LEMON TREE, our Mediterranean restaurant is especially encouraging as it comes from an Italian like yourself! I can assure you that... More

Al Ain, Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 31 March 2012
1
person found this review helpful

We had a Couples for christ retreat here last mar 29-30th. The booking was made 2 weeks earlier for 30+rooms. So the staff should've expected a big group of families coming over for the weekend. We also informed them that several room will be checking in early but when we arrived, most of us were forced to go to the... More

Was this review helpful? Yes
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review
7 April 2012

Dear Guest, Allow me to kindly clarify a few points you have made: * your reservation request was indeed for 30 double rooms, but we were not informed that there would be 20 plus children also checking in. * the reason we could not permit the large group of children to use the pool was because we did not have... More

York, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 18 March 2012

I have just checked in to the Holiday Inn at Abu Dhabi and am extremely impressed. It's 8am but they knew I would be checking in early so kept a room for me, which is clean, modern and comfortable. I am an extremely frequent hotel user (over 200 nights per year), most of which are in the Intercontinental chain (the... More

Was this review helpful? Yes
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review
19 March 2012

Dear Guest, You have paid us a huge compliment, & I thank you for it. We pay a lot of attention in selecting, & training our team members, & it is encouraging to read, & see that our guests experience the difference whilst at Holiday Inn Abu dhabi! Kind regards, Sid Sattanathan General Manager Holiday Inn Abu dhabi More

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 12 March 2012

Hello everyone ,,, I held my graduation party in the Holiday Inn-Abu Dhabi on March 9th,2012. The whole team in the hotel was cooperative. The Al Dana ballroom was a very nice venu for my 40 guests and the food taste & variety was great. Price was also a major advantage and the service during my party was to the... More

Was this review helpful? Yes
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review
13 March 2012

Dear Guest, We are pleased to have been able to make your Graduation Party a memorable one! The unique oval shaped Al Dana room is popular for meetings & parties, & as you mentioned, Holiday Inn pricing is competitive. And when you do also take into account our friendly service, & great food quality, I believe we make a fantastic... More

Kuwait
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 11 March 2012

Stayed here recently for four nights on a business trip. Check in was welcoming and expedient, rooms modern, spacious and spotless. The bathroom also spacious and spotless. Comfortable beds and pillows. Staff were extremely courteous and professional. Restaurant and room service tariffs were reasonable. Well located halfway between the airport and the CBD. My only complaint would be the charge... More

Was this review helpful? Yes
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review
12 March 2012

Dear Guest, Thank you for your positive comments on your overall experience starting with the check in, to clean rooms, & our friendly service. Your views on our policy of charging for internet access is noted. I would like to however clarify, & highlight the following: 1) We provide complimentary internet access at our Busines Centre's 2 computers 2) Our... More

Narragansett, Rhode Island
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 March 2012

A first class operation all the way. Professional and friendly service, very modern and clean facility, big rooms, good food and an outdoor sheesha lounge - cannot beat it. I had one minor complaint concerning the less than bright desk lamp and it was replaced with a very bright lamp within minutes. More

Was this review helpful? Yes
See 2 more reviews by BigE02882 for Abu Dhabi
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review
8 March 2012

Dear Guest, Thank you for taking the time to provide your very encouraging feedback. You have certainly touched on all aspects of our business: room size & cleanliness, friendly service, good food, our restaurants, nice views, & even our quick service recovery. We look forward to welcoming you back soon, & may I offer you a room tip too~ try... More

Travellers who viewed Holiday Inn Abu Dhabi also viewed

Beach Rotana - Abu Dhabi
4.5 of 5 stars 555 Reviews
Abu Dhabi, Emirate of Abu Dhabi
Show Prices ABS:HotelCheckRates-d302775?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Fairmont Bab Al Bahr
4.5 of 5 stars 274 Reviews
Abu Dhabi, Emirate of Abu Dhabi
Show Prices ABS:HotelCheckRates-d1557740?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hilton Abu Dhabi Hotel
4.5 of 5 stars 430 Reviews
Abu Dhabi, Emirate of Abu Dhabi
Show Prices ABS:HotelCheckRates-d306601?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 90 hotels in Abu Dhabi, ranked by popularity »

Been to Holiday Inn Abu Dhabi? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Abu Dhabi

31st Street | Between Muroor And Airport Road, Abu Dhabi, Abu Dhabi 46668, United Arab Emirates
Price range (per night):* S$139 - 587

Owners: What's your side of the story?

If you own or manage Holiday Inn Abu Dhabi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Abu Dhabi
Show the lowest price for this hotel (from our partners)
Show Prices