Dear Guest, Thank you for paying us a huge compliment. Feedback like this will spur the team to continue delighting our guests with our warm service, smiles, & the attention to detail that you mention. As for the Management being visible, we believe that to be the very basics of hospitality. Visible to interact with, & look after our guests.... More

Dear Guest, Thank you for highlighting how Noaman welcomed you with an early check in that turned around your check in experience. Sam & Antonio are thrilled to be mentioned on your feedback, & are valuable members of our star cast! Appreciate your mention of the stars we have in our Kitchens who produce such delicious food so consistently at... More

Dear Guest, You have paid us a HUGE compliment by saying that we are probably the best hotel you have stayed in during thehe last 45 years! And coming from a Platinum level Priority Club member, that makes us even prouder! The change in the dinner buffet @ Silk Route Cafe was to adapt it to the great price of... More

Dear Guest, Thank you for taking the time to share your experience, & point out the great quality we offer at very reasonable pricing. And as you write, on both rooms & our restaurants. Your positive dining experience at LEMON TREE, our Mediterranean restaurant is especially encouraging as it comes from an Italian like yourself! I can assure you that... More

Dear Guest, Allow me to kindly clarify a few points you have made: * your reservation request was indeed for 30 double rooms, but we were not informed that there would be 20 plus children also checking in. * the reason we could not permit the large group of children to use the pool was because we did not have... More

Dear Guest, You have paid us a huge compliment, & I thank you for it. We pay a lot of attention in selecting, & training our team members, & it is encouraging to read, & see that our guests experience the difference whilst at Holiday Inn Abu dhabi! Kind regards, Sid Sattanathan General Manager Holiday Inn Abu dhabi More

Dear Guest, We are pleased to have been able to make your Graduation Party a memorable one! The unique oval shaped Al Dana room is popular for meetings & parties, & as you mentioned, Holiday Inn pricing is competitive. And when you do also take into account our friendly service, & great food quality, I believe we make a fantastic... More

Dear Guest, Thank you for your positive comments on your overall experience starting with the check in, to clean rooms, & our friendly service. Your views on our policy of charging for internet access is noted. I would like to however clarify, & highlight the following: 1) We provide complimentary internet access at our Busines Centre's 2 computers 2) Our... More

Dear Guest, Thank you for taking the time to provide your very encouraging feedback. You have certainly touched on all aspects of our business: room size & cleanliness, friendly service, good food, our restaurants, nice views, & even our quick service recovery. We look forward to welcoming you back soon, & may I offer you a room tip too~ try... More