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Park Hyatt Abu Dhabi Hotel & Villas

5.0 of 5
Sheikh Khalifa Highway (E 12 Road), Jazirat As Saadiyat, Abu Dhabi 52007, United Arab Emirates
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Park Hyatt Abu Dhabi Hotel & Villas
Ranked #30 of 112 hotels in Abu Dhabi
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212 reviews from our community

    Trip type
Traveller rating
    118
    51
    25
    12
    6
Date Rating
Johannesburg, Gauteng, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 16 May 2013 NEW

A really fabulous hotel situated on a beautiful beach and if you are not a beach person, there are numerous pools where you can swim and play. It suits either people with or without children. The restaurants are all excellent, the rooms spacious and well appointed, and the staff extremely helpful and polite. The best thing is that it is... More

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See 2 more reviews by Heather F for Abu Dhabi
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

This is what you call a 5 star hotel. If you want to stay in a hotel where your child will have many activities and pools to play in this is the place. One of the best beaches in Abu dhabi and beautifully designed grounds. The Staff in this hotel are its jewel in its crown a special mention must... More

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Kendal, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 30 April 2013 via mobile

We stayed April 21 to 28 in room 325 and had a fantastic time When we arrived the check in was quick and easy. I can say the staff all the staff at the hotel were helpful and polite at all times The location on the beach is very good but it's a bit out of Abu Dhabi 20 mins... More

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Stuart D, General Manager at Park Hyatt Abu Dhabi Hotel & Villas, responded to this review
6 May 2013

Dear Reviewer, Your kind words are much appreciated. We do have a friendly and helpful team and thank you for recognizing them. Our Manager in the Library, Ann, is a super lady and has been with us before the hotel opened. She has worked hard on making the afternoon tea a special occasion. I am sorry the rain kept you... More

Surrey
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 April 2013

We are regular travellers to the UAE from the UK and chose the Park Hyatt because of the reviews of the beach on Tripadvisor and I’m delighted to say they are all true. The hotel was contemporary, fresh and clean with a beach to kill for! Yes, the pool can get busy, especially at weekends, but we never failed to... More

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Stuart D, General Manager at Park Hyatt Abu Dhabi Hotel & Villas, responded to this review
6 May 2013

Dear Reviewer, Thank you for your kind words and I am delighted you enjoyed your stay with us. Our Chef is delighted to read that you enjoyed all the restaurants. Please do come back and stay with us again soon. Your sincerely, Stuart Deeson, General Manager More

Almaty
1 review
5 of 5 stars Reviewed 24 April 2013

Thank you for hospitality, for great vacation. I stayed in this hotel with my family in April 2013 2 weeks, and we all enjoyed time spent there. Friendly staff, elegant design of the hotel, pools, white sandy beach, food - everything was wonderful. This hotel is a good place for vacation with children (the hotel has kids club with a... More

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Stuart D, General Manager at Park Hyatt Abu Dhabi Hotel & Villas, responded to this review
30 April 2013

Dear Dina, Thank you for your kind words following your recent stay. It is always a pleasure to read such encouraging words particularly as you stayed for 2 weeks so would have experienced all parts of the hotel and the service. I am pleased that you managed to see the dolphins while you were here. They are regular visitors at... More

1 review
2 of 5 stars Reviewed 20 April 2013 via mobile

I booked this hotel as I knew that we would be guaranteed sunshine and having been to Dubai several times I assumed it would be fairly similar in hotel standards. I was wrong about the latter. The hotel is soulless and from the outside is comparable to a prison block. The room we had was great - the only problem... More

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Stuart D, General Manager at Park Hyatt Abu Dhabi Hotel & Villas, responded to this review
30 April 2013

Dear Reviewer, Thank you for your posting even though it was generally a negative one. Looking at your stay dates, I think you must have stayed during the holiday period as there was a ten day period when we had a lot of families staying with us. I am sorry you were disturbed by this. It is a good reminder... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 April 2013 via mobile

Very arrogant front desk staff, they do not have a clue about hospitality. I had a dinner in the restaurant next to swimming pool. Service was ok. But after... I tried to order the taxi, 1 person confirmed the order. I have been waiting for 30 min and front desk staff told me that taxi only for hotel guests not... More

Was this review helpful? Yes 1
Stuart D, General Manager at Park Hyatt Abu Dhabi Hotel & Villas, responded to this review
30 April 2013

Dear Daria, It seems as if we have really upset you. Usually we have plenty of taxis available so this must have been one of those busy evenings in the city. I am sorry the incident spoiled your evening. Yours sincerely, Stuart Deeson, General Manager More

south korea
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed 13 April 2013

Spent 4 nights at Abu Dhabi Park Hyatt me and my husband for a short break and our experience was not good. The hotel is very modern, cold with no atmosphere, so are the rooms, dark and not cosy at all (they have a problem of noise in the windows). Not good if you want a special couple time. Swimming... More

Was this review helpful? Yes 1
Stuart D, General Manager at Park Hyatt Abu Dhabi Hotel & Villas, responded to this review
30 April 2013

Dear Reviewer, Thank you for your review and sorry you have not enjoyed your time with us. The design of the rooms and public areas are the same in feel to all Park Hyatt hotels across the world so readers can have a look at the photo sections on this site and see how the rooms are set up. To... More

london
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 April 2013 via mobile

Having read some of the reviews on this page I was a little anxious about booking this hotel. I couldn't have been more wrong. It's fab. We've stayed in lots of really good hotels and this is a match for any of them. It has a beautiful beach, a wonderful modern design and is genuinely luxurious. The food is very... More

Was this review helpful? Yes 1
Stuart D, Front Office Manager at Park Hyatt Abu Dhabi Hotel & Villas, responded to this review
2 May 2013

Dear Reviewer, Thank you for your posting. I am delighted you enjoyed your time here, particularly the design, beach and the food. Related to that, I am pleased to share that this week our Park Bar & Grill restaurant was awarded the Best Fine Dining restaurant in Abu Dhabi 2013 at the prestigious Ahlan Magazine awards. This is decided based... More

Vienna
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 29 March 2013

We have been to the Park Hyatt in Dec 2011 and were writing about some shortfalls which have been improved as we experience now for our second stay: restaurants: capacity is now sufficient as both restaurants are now open for breakfast and if your are there before 9a.m. you're pretty much alone anyway. The buffet is well stuffed (would be... More

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See 4 more reviews by msspiderman for Abu Dhabi
Stuart D, General Manager at Park Hyatt Abu Dhabi Hotel & Villas, responded to this review
2 May 2013

Dear Reviewer, Thank you for your return visit and your updated review. You are right that we learned a lot in our first year of opening. At the beginning, we were pleasantly surprised how quickly we became so busy and, yes, we did need to make some adjustments to the way we do things and thank you for recognizing them... More

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Additional Information about Park Hyatt Abu Dhabi Hotel & Villas

Also Known As:
Park Hyatt Abu Dhabi Hotel And Villas
Address: Sheikh Khalifa Highway (E 12 Road), Jazirat As Saadiyat, Abu Dhabi 52007, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Hotel Style:
#18 Business Hotels in Abu Dhabi
#26 Family Hotels in Abu Dhabi
#28 Luxury Hotels in Abu Dhabi
Price range (per night): S$200 - 652
Hotel Class:5 star (5*)
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Park Hyatt Abu Dhabi Hotel & Villas
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