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Hotel Santa Barbara Real

3.5 of 5
Calle 127 No 7 - 89, Bogota, Colombia (Usaquén)
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Hotel Santa Barbara Real
Ranked #112 of 189 hotels in Bogota
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55 reviews from our community

    Trip type
Traveller rating
    7
    22
    13
    7
    6
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 9 May 2013

Nice boutique hotel, gret location and the service is good. They have taxis always at the front door. Breakfast can be limited in options but it is nice that it is included in the fare All and all it was a good experience

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Ukraine- Egypt- Emirates
Top Contributor
82 reviews 82 reviews
20 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 19 January 2013

I m very picky client , very hard to please, I was ok with this hotel , let me say all the mistakes : 1. all the rooms can hear each other , if somebody not sleeping next door you can hear it. you can hear all what hjappening outside your window ... but I think its a general mistake... More

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jcamilog, General Manager at Hotel Santa Barbara Real, responded to this review
15 April 2013

Dear Natalia Thank you for staying with us. I appreciate your feedback and our Customer service team is now working in order to solve the inconvenients you've mentioned regarding insulation and sound proofing. Our staff is in constant learning so in name of the Hotel I apologise for any missunderstanding that had may occur. We are trying harder to improve... More

1 review
4 of 5 stars Reviewed 30 December 2012

I just had a two day stay at this hotel. Rooms are clean and comfortable, not as quiet as I expected but street noise is low during weekends. The toilet has some kind of water saving technology, so it takes two to three flushes instead of one. Hot water can take up to five minutes to come out, consider this... More

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Dublin
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 27 December 2012

We stayed her for our last night in Colombia. Our taxi took ages to get here from the airport and we started to wonder if we had made the right decision! The staff on check in were efficient, not overly friendly but not like previous reports. They allowed us to leave our bags with them for a couple of hours... More

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See 2 more reviews by nicki g for Bogota
San Jose, Costa Rica
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 October 2012

This is a nice hotel in a nice part of town in Bogota, the bad thing is their staff is not customer service oriented. The kitchen serves breakfast only and the variety of dishes is very limited. One of the front desk clerks is not willing to help you with anything to be honest. He was always in the night... More

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See 6 more reviews by ChiquilinaTica for Bogota
Miami, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 9 May 2012

This is a new hotel with a lot of room for improvement. 1st: Front desk staff should be more friendly and courteous with the travelers. One in particular made us wait while he was in a personal cell phone conversation. This same guy was not courteous or friendly with my fiancee. 2nd: If there are to be additional charges for... More

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See 4 more reviews by opalmajr for Bogota
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 22 April 2012

I stayed at this hotel and asked if there was a laundry service to be told no problem and to just leave the clothes on the bed. I left it in my own cotton laundry bag (which was never returned!). And upon checking out, the laundry cost (for not many items) came to 60 pounds sterling!! (nearly the same price... More

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4 of 5 stars Reviewed 13 March 2012

Stayed here for 2 nights on route to Cartagena. We read the reviews after booking and were concerned about some negative ones. However the worst issue was it was hard to find coming in from the airport but once the taxi driver knew where it was it was in a nice central area. Near a large shopping area and a... More

Was this review helpful? Yes 2
See 3 more reviews by cruiser786Yvr for Bogota
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2 of 5 stars Reviewed 28 July 2011

I stayed at this hotel because it is located in the northern of Bogota and I had to travel north to Tocancipa for business. I was told it was a nice area, which it is but I had several dissapointments. This was a business trip to Colombia, after 4 cities and being this the 5th and last hotel of my... More

Was this review helpful? Yes 5
jcamilog, Public Relations Manager at Hotel Santa Barbara Real, responded to this review
13 December 2011

Dear Customer. We apologize for any inconvenience you may experienced in our Hotel. First let me thank you for your honest and blunt review. Our service is very important for us and evidently there was a fault in whole process that unfortunately caused you some bad experiences. However this review help us restructure and rethink all of our processes and... More

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2 of 5 stars Reviewed 12 April 2011

We paid $149 plus 10% IVA plus $10 local tax for a 2-bed room. For that price, we were first taken to a room with a single bed. We were moved to a 2-bed room that had 1 shower towel for 2 persons. At about 11:30PM a loud, screeching sound erupted that seemed to come out of the TV. However,... More

Was this review helpful? Yes 3
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Additional Information about Hotel Santa Barbara Real

Address: Calle 127 No 7 - 89, Bogota, Colombia
Phone Number:
Region: Colombia > Bogota > Usaquén
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #112 of 189 hotels in Bogota
Price range (per night): S$73 - 206
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Santa Barbara Real Hotel is conveniently located at the beautiful and historic place of Santa Barbara on the north of the city. An outstanding place surrounded by shopping centres, financial centres, hospitals and high-streets. In addition we are just from walking distance to the historic town of Usaquen now full of exclusive restaurants, bars, clubs and shops. ... more   less 
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