Wanted to give this hotel 2 points, but due to the very kind service will give it 3 points. The hotel is old, no lifts. They recently tried to renovated the rooms. Our room had no bed lights and only one light for the room and one for the bathroom. So not easy, if you need to use the bathroom... More

Airai provided excellent service with Friendly staff. In here, you can relax fully and enjoy the amazing nature. The nature without pollution is so wonderful and impressive, and let you want to get far away the city. I will come back soon. More

Hello All, I thought I would post on this site a warning about the Airai Water Paradise Hotel & Spa. DO NOT do business with this hotel. Not only had I previously read reports here on this blog about the awful disarray of the place, and saw images of a run down resort, but I have personally experienced bad business... More

We booked this hotel for 28 nights online via Orbitz - which showed quiete lovely rooms and amenities on their homepage. Orbitz immediately charged 3313 USD in advance and when we arrived there on august 4th 2011 we where quiete shocked. Our room was quiete lousy and so was the overall condition of this hotel - look at our pics... More

Just as other people have commented this hotel mainly caters to Asian clientele. They cater to them in terms of the breakfast and television stations. (As I recall they did have BBC certain times of the day) I was okay with this because although both of us are American my wife is of Taiwanese descent; we were used to the... More

First, this hotel caters to guests from Taiwan (the manager is from Taiwan). There were no English channels on the TV and no English magazines at the spa. I was the only Western person at the hotel and as such I felt like every member of the staff knew who I was, which room I was in, and knew my... More

I booked a reservation here as part of a dive package with a local, reputable dive center. I'm well traveled and pretty low maintenance but was surprised at the lackluster accommodations initially provided by the staff upon arrival. I arrived to find Chinese speaking staff who spoke little English, which normally is not a problem as long as my needs... More

I especially enjoyed their Classical Balinese Spa. My husband took care of kids at the sliding pool while I relaxed myself in the spa cabin surrounded by trees and birds' singing. Rooms are nice, not really spacious but quite delicate. My boy love those wooden crafts in room a lot! Fine food. Tasty Japanese Ramen. I've heard from them that... More

We stayed for 5 nights with our 2 year old son and the best thing was the staff who took great care of us and especially our son, often giving him free juice and fruit. There are 2 swimming pools and 1 of them was perfect for our son as it has many shallow areas. And the water slides were... More