When checking out, make sure your bond is refunded. Ours was not, and after promising to refund it i am still waiting(over a month), Now my emails are ignored, so i guess you could say they are dishonest. The resort was fine, meals average. Service generally was good, Holiday Inn has put a real dampner on our trip by not...
More
Good Morning Megan N
Thank you for the review and feedback on the refund delay.
Looks like we may have a procedural issue rather than any dishonesty. The delay is unacceptable though and the team has reviewed the process for returning deposits left to ensure that this does not occur in the future.
Please accept my apologies for the delay...
More
My husband and I stayed at this resort last February for eleven nights. Our room overlooked the lagoon and larger pool which was just lovely after a day of sightseeing to come back and sit on the balcony with a favourive beverage and watch the changing colours of the lagoon as the sun set. The room itself was beautifully clean...
More
Good Afternoon annie c
Thank for your review!
Some great feedback for the entire team which I know they will be very proud of when I share your review with them.
Look forward to helping you break your holiday rule!
Tankiu tumas
Thomas Tait
General Manager
More
I stayed there whilst doing some volunteer work. In general the staff were delightful with beautiful smiles. Nothing was too much trouble. Internet access is appallingly expensive which if I was there for a holiday I would not have needed. Would easily return!
More
Good Afternoon annieofnfa
Thank you for your review and also for coming to Vanuatu as a volunteer!
Appreciatte the feedback on the interent and we are currently working on some solutions to reduce the cost moving forward.
Hope to see you back in Vanuatu soon.
Tankiu Tumas
Thomas Tait
General Manager
More
Our party was a family of four plus one family friend. We were assigned two adjoining rooms on the ground floor facing the pool/lagoon. This turned out really well because our two boys had quick access to the pool but the rooms were far enough to be quiet. The newly refurbished rooms were well appointed, chic, crisp and clean with...
More
Good Afternoon JTindale
Thank you for the review and comments regarding Vanuatu as a destination.
We are very lucky to have some unique experiences in Vanuatu and it sounds like you and the family discovered them!
Hope to see you back soon so you can try one of the refurbished Overwater Vila's.
Tankiu Tumas
Thomas Tait
General Manager
More
Great hotel, staff were very friendly and accommodating, even after we did the buggy tour and were covered in mud it wasn't an issue to clean our muddy clothes.
From the minute we arrived they were giving us advice on where to go and what the best places around town were. The hotel is a little bit out from the...
More
Good Morning KurtRooke
Thank you for the review.
Vanuatu is well known for the best Kava in the Pacific and it seems you may found that out.
Hopefully we will see you back in Vanuatu for more Kava soon.
Tankiu tumas
Thomas Tait
General Manager
More
I really enjoyed my stay at Holiday Inn. The staff are really friendly and hotel is clean. There are lots to do in the resort. My room over looked the lagoon and it is such a relaxing sight every morning and every night.
More
Good Afternoon 49ENT
Thank you for the review.
We are very lucky to have the Lagoon at our doorstep that is safe for all forms of water sports but also to help you fall into relaxing mode of a holiday.
Look forward to welcoming you back to Vanuatu in the near future.
Tankiu tumas
Thomas Tait
General Manager
More
We travelled with a 3 and 4 year old in April. This was a great experience for us all. The family suites are GREAT! Easy access from this resort into town via taxi or book a taxi driver for the day to take you to waterfalls etc with ease. The food and service were also fantastic. We would highly recommend...
More
Good Afternoon angie214
Well thank you for the review and sharing your photo's!
One of the benefits of being only 2.5 hours from Brisbane and 3 hours from Sydney is Vanuatu is the perfect family getaway. The kids suites continue to be a big hit with only the occasional disagreement about who gets the top bunk.
Trust the saving goes...
More
FANTASTIC RESORT
We have recently returned after spending nine nights at the Holiday Inn Port Vila and I am pleased to report that this resort lives up to all the great reviews. From the moment you arrive at the resort the staff cannot do enough to help you, the resort is clean, modern delivers everything it promises.
We stayed in...
More
Good Afternoon Karen H
Thank you for your FANTASTIC review!
The team seem to have made an impression on you and the family. Vanuatu has become well known for being warm, genuine and friendly people and it doesn't change when they come to work.
Hopefully we will see you all back in Vanuatu soon.
Tankiu tumas
Thomas Tait
General Manager
More
I travelled to Vanuatu in March, 2012. I was lucky enough to inspect this property on my educational there. What can I say this place is amazing. Although I didn't stay here an inspection was enough to entice me to book here. The grounds were kept immaculate. The property is right on the lagoon and is only 5-10 minutes from...
More
Good Evening MikeBne
Well thank you for that AMAZING review. and photos.
Looks like you might have taken a shining to the pork belly! Nice photo of the family suites with the purpose built bunk beds which have become extremely popular.
Looks like you had a great time and hope to see you back in Vanuatu soon.
Tankiu tumas
Thomas...
More
have stayed here a few times over the years, great hotel with an awesome breakfast, the staff are fantatastic, overall a great improvement in the past 12 months
More
Good Evening tracie m
Thank you for the review.
We certainly get some great feedback regarding breakfast and I know Matt Lambert our Executive Chef likes to make a few changes every now and then so keep an eye out on your next visit.
Look forward to seeing you again soon.
Tankiu tumas
Thomas Tait
General Manager
More
If you own or manage Holiday Inn Resort Vanuatu, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
80% recommend
94% recommend
85% recommend
