was on a group tour but we stayed for 2 nights at this hotel. no porter or internet service and the room was relatively small and so was the toilet and windows too !! however, they had multi-sockets for us to recharge our equipment without need an adapter. they only provided one complimentary bottle of mineral water per room per... More

Great hotel in regards to room cleanliness, food, room service, etc. Small but complete Business Center. Great staff with one of the nicest, most knowledgeable and problem-solving Concierge (this young man was outstanding!). Very convenient shopping mall right across the street. Convenience store(s) within walking distance. The only issue is location: I had to go downtown during Monday's rush hour... More

Was on a trip to Seoul with my partner and stayed at this location mostly due to the fact that they indicated a proximity to the subway and had the Novotel brand. I was greatly disappointed with my stay. First, while they indicate a 15-20 minute walk (about 900 m) from the subway station, note that the walk is largely... More

Novotal Doksan has wonderful staff. Food at breakfast is better than average. Rooms are clean and beds are comfortable. They have a gym, pool and golf hitting facility in the 3rd floor. Issue with gym is availability of equipment since it is open to memberships in addition to hotel guests. If you want to get a treadmill, be there at... More

The hotel was good enough, safe, clean, with good facilities. Wish the gym opened earlier than 6am, and that the staff spoke more English, but we managed anyway. Breakfast was good and Internet acceptable.

I have stayed in quite a few of Novotel Hotel around Asia but this is the worst standard of service we received during our 2 days stayed in the hotel. Hotel staff and korean restaurant staff is not so helpful. Also for Accor Advantage Plus, we get only a 15% discount at the Korean restaurant, instead of 50% at other... More