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Fairmont Heliopolis

5.0 of 5
Al Uruba, Heliopolis, Cairo 2466, Egypt
Hotel amenities
Fairmont Heliopolis
Ranked #28 of 128 hotels in Cairo
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205 reviews from our community

Traveller rating
    59
    84
    39
    12
    11
See reviews for
Families
22
 
Couples
37
 
Solo
18
 
Business
79
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Solrød
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 May 2013

Two hotels in the same complex sharing lobby area, bars and restaurants. This review is about Heliopolis (the "old" part). Towers is the new section. Amazing lobby area, don't get lost. 11 different restaurants and a small Casino area. Very friendly staff. 10 min drive from Airport, but not the feel of an airport hotel. Rooms are small but still... More

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Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 11 May 2013

I went as a single female on business to Cairo and stayed at the Fairmont. I was well looked after and felt very comfortable there. Rooms are huge, clean and spacious as are the bathrooms. Fast internet. Lots of restaurants available to choose from and good room service- no tray charges which is good. Very good service from all staff... More

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fairfax, va
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 29 April 2013

We stayed three nights total on both ends of our trip to Egypt and were pleased with our choice of the Fairmont Heliopolis. It is conveniently close to the airport, and they provide a free shuttle that will take you to the airport for a departing flight. The service was excellent, and the room was very nice. They were very... More

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FairmontTowers, Manager at Fairmont Heliopolis, responded to this review
7 May 2013

On behalf of Fairmont Heliopolis & Towers, I would like to thank you very much for your above kind review. We are so glad to know that you’ve enjoyed your stay and that you liked our rooms and quality of service. Regarding your concern about the breakfast buffet, kindly note that your comment has been taken into consideration by the... More

Johannesburg, South Africa
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 April 2013 via mobile

Fantastic hotel complex, beautifully maintained. I was well looked after, from the check in staff, to Concierge, to the driver allocated to me for the day. Great experience and I will be back. The only drawback is that smoking is permitted everywhere, fully taken advantage of by those that do, so tough luck if you're adverse to tobacco smoke! This... More

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FairmontTowers, Manager at Fairmont Heliopolis, responded to this review
7 May 2013

Thank you for your valuable feedback. We are so pleased to learn that you’ve enjoyed your stay at Fairmont Heliopolis & Towers and that you liked our complex and quality of service. Regarding your concern about the smoke in the lobby, kindly note that your comment has been taken into consideration by the hotel management. Please accept our apologies for... More

Sydney, Australia
Top Contributor
79 reviews 79 reviews
32 hotel reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 21 April 2013

Large hotel and property. It is part of a big complex, so the variety of restaurants and places to go is quite good. The hotel has a fancy feel to it because there are many people walking around in suits and well dressed. The room was very spacious and well appointed. But a big concern was that 2 of swimming... More

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See 2 more reviews by the_ange23 for Cairo
Alexandria
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 13 April 2013 via mobile

First the location is close to the airport which is a plus. I arrived to attend a conference checked in in no time as soon as i arrived. The room is average, but i was assigned to a smoking room without asking me which is not a professional thing to do. I added an extra night and i suppose the... More

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See 3 more reviews by AhmedBlasi for Cairo
Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 31 March 2013 via mobile

Hotel is close to airport.. That's about as good as it gets. Second time staying here and still a disappointing experience. Rooms very small and quite old. Had a wedding party outside in garden area which meant I heard loud drums for 15 min at 1030pm on a Sunday night. No warning prior to this at check in. Hotel over... More

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Chelsea, Alabama
Top Contributor
51 reviews 51 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 27 March 2013

This beautiful hotel is only a 10-15 drive to Cairo airport so fantastic location if you have a morning flight. Upon arriving at about 11 am we were immediately given access to our rooms. We had an adjoining room with our adult daughter. Our room only had a shower (quite expansive) but the daughters had a large tub which I... More

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See 3 more reviews by ToniV1 for Cairo
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review
22 April 2013

On behalf of Fairmont Heliopolis & Towers, I would like to thank you for your above kind words. We are delighted to learn that you’ve enjoyed your stay at our hotel, and that you’ve found our rooms very clean and bed very comfortable. We are also so glad to know that you’ve had a fine dinning experience at Leonardo our... More

London
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 23 March 2013

Being part of the famous Fairmont group I had high expectation about the Fairmont Heliopolis in Cairo. However they were completely shattered at check in where I was told in spite of arriving at 8:30 pm my room was not ready! I was reassured that they did have my booking as to make me feel pleased that at least I... More

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Austin
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 18 March 2013

We stayed here for the last two days of a long trip to Egypt. We chose the Fairmont Heliopolis because of its close proximity to the airport (it was a very quick trip for catching an early morning flight out of Cairo - 40 minutes from hotel door, through airport luggage checking and security, and into gate lounge!). The Lebanese... More

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See 3 more reviews by WeathermanAustin for Cairo
FairmontTowers, Manager at Fairmont Heliopolis, responded to this review
31 March 2013

Thank you for your valuable feedback. We are so pleased to learn that you’ve enjoyed your stay at Fairmont Heliopolis & Towers, Cairo and that you liked our Lebanese restaurant Al Dabke. We are also grateful for your comments about our accommodation facilities and staff. Regarding your concern about the smoke in the lobby, kindly note that your comment has... More

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Additional Information about Fairmont Heliopolis

Also Known As:
Fairmont Heliopolis Hotel Cairo
Fairmont Heliopolis Hotel
Fairmont Hotel Heliopolis
Fairmont Hotel Cairo
Cairo Fairmont
Address: Al Uruba, Heliopolis, Cairo 2466, Egypt
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotels in Cairo
#20 Business Hotels in Cairo
Price range (per night): S$149 - 252
Hotel Class:5 star (5*)
Reservation Options:
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Fairmont Heliopolis
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