Breakfast: the staff didn't tell me there are two options for breakfast but served me with literally three small loafs of COLD bread, one boiled egg and a cup of tea. Service: some of the staff speaks very limited English. Those who speak good English told me off that I should not ask for good service as they are not... More

This hotel is a total surprise. One would think that it is going to be a total dump judging by the entrance to the building and the elevator. Once you get to your room on the third floor (after checking in on the fifth floor) you are pleasantly surprised by newly renovated rooms that are secure and clean. The staff... More

Rajeev's review is spot on. I did not have quite so horrendous an experience, but I must say that I negotiated a tour of the pyramids through H. Moussa (part owner) that was less than, how should I say, usual. Originally priced at 100 Egyptian pounds, he tried to scrounge for 50 more. When I protested via email, he relented.... More

I have to say, when we first arrive it was 3 am in the morning, nobody on the streets. So, my first impression of the building and the creepy elevator wasn't so cool. Once you get used to a doorless elevator, it's OK. Rooms are lovely, recently painted, very clean. We stayed in the 3rd floor, where most rooms have... More

I stayed at Bella Luna for four nights. I decided to stay there because it was recommended to me by a coworker who had stayed at Hotel Luna (which is on the 5th floor in the same building) and I felt that the price was good. I was also attracted by the idea that it would be a non-smoking environment... More

Beware of the manager who actually is the owner of this twin property - Luna & Bella Luna. We spent two nights on Feb 17/18th, 2012 instead of the 4 planned because we were cheated by the manager/owner Hany. We had chosen this hotel after reading the reviews on Trip Advisor since our first choice Longchamps was not available, but... More

No complaints and the managers were knowledgeable and helpful.

I have stayed at a lot of hotels around the world and this is probably the best value i've ever come across. The rooms in the upgraded bella luna section only ended up costing me $25 a night and they are amazing! Two queen beds, a balcony, 25 foot ceilings, very spacious and free wifi. The staff is very friendly... More

My friends and me stayed here for 3 nights on our last visit to Cairo. The hotel is very different from any others hotels that you might have stayed at. But is a perfect value for money with spacious and clean rooms and a really good staff. It feels just like staying at home. The rooms are large and spacious... More