Stayed there for three nights in late February. This is a nice facility, apparently previously mostly utilized by the Egyptian military. It's well located, and its common areas are impressive. But the service ethic was almost non-apparent. People seemed eager to please, but nearly every staff member we dealt with seemed to have no skills to follow through. Getting someone...
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Dear valuable guest,
I would like to thank you for taking the time to share with us your valuable remarks on your last visit to our hotel.
Immediately, I took it up with our F&B and HR managers to work on it with more supervision and aggressive trainning, to assure that we are providing our utmost to fulfill our guest...
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