I had stayed in this hotel in its two previous incarnations (the first time in 1975) and was curious to see the latest renovation. It's a triumph. Yes the prices are high, but justified by the level of comfort and exceptional service. The 1902 restaurant is much improved. Nothing was too much trouble for the staff - they provided very...
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Dear Madam,
I am delighted to learn your positive feedback about your stay. I would like to sincerely thank you for your very kind words regarding our services.
Your comments have been shared with our team which will motivate them to continue their efforts in providing our valuable customers with quality products and services.
I look forward to welcoming you...
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The beauty and elegance of this extraordinary hotel took me to a time and place far removed from the trappings of today's world. We had a fantastic room in the Old Wing of the hotel, in close proximity to theTerrace Restaurant; a must for afternoon tea and or dinner. Highly recommend spending a few extra pennies for this experience. and...
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Dear Madam/ Sir,
Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan.
I am delighted to learn you enjoyed your stay with us. I would like to thank you for providing us with your positive comments on the service you received which will encourage us in our quest for excellence.
I look forward to welcome...
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Cocktails at sunset on the terrace of the Old Cataract.Something I have wanted to do for ever. It did not disappoint! Truly magical! The staff were so attentive and friendly and the surroundings were amazing. We were privileged to be given a mini tour after our drinks and the 1902 Restaurant was stunning. Will visit again, and stay next time
Dear Sir,
I am pleased to know that you visited Sofitel Legend Old Cataract during your recent stay in Aswan.
Receiving such praise from an outside customer is very comforting and I would like to thank you for letting us know you enjoyed the hotel.
It would be a real pleasure to welcome you to our hotel for a stay...
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We did not stay but if we return we will just for the experience. It is a magnificent looking and maintained hotel. We went at night and had a thorough look around. The lobby and terrace area are amazing. The flower arrangements were spectacular. I can't comment on staying there but this is a must if visiting Aswan.
The visit...
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Dear Madam or Sir,
I am pleased to know that you visited Sofitel Legend Old Cataract during your recent stay in Aswan.
I am very pleased to learn you enjoyed the hotel and I would like to thank you for letting us know about it.
I hope to have the pleasure in welcoming you to our hotel for a stay...
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We stayed for a couple days during our 2 week Egyptian visit and the view of the Nile and pool and mountains was breathtaking! They could not get the food right during any of the meals we had (wether room service or dining in).
Dear Madam,
Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan.
I would like to sincerely thank you for sharing with us your valuable feedback.
We have well noted your constructive criticism and rest assured that we have addressed your comments with the respective department head to eliminate such defects to avoid reoccurrence.
We hope...
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I'll make this short and sweet. Though we were only there for "high tea", the Cataract Hotel is a must see during any visit to Aswan. Lush gardens, immaculate decor, attentive staff, and a view of the Nile that is simply out of this world. My only regret was that we were not staying overnight.
Dear Madam or Sir,
I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. Customer care is amongst our highest priorities and it is always gratifying to receive such praise.
Your positive feedback will be brought to the attention of all concerned which will encourage us to pursue our...
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Afternoon tea at the Old Cataract Hotel has been on my bucket list ever since I watched Death on the Nile. It was even more beautiful than I'd hoped, the view at sunset is one of the most beautful things I've ever seen. We arrived by felucca which made it extra special. We had High Tea complete with finger sandwiches...
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Dear Madam or Sir,
I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. We have noted your valuable comments. Please rest assured that we try our utmost to fulfill our guests’ satisfaction.
We look forward to welcome you back to Sofitel Legend Old Cataract Aswan in the near...
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We were upgraded on the day of departure to the Old Cataract, staying two weekends either side of a Lake Nasser cruise, because the Movenpick staff were on strike! We were thrilled as we had originally wanted to stay here but thought the prices were too high!
The hotel's public areas have been sumptuously restored and are reminiscent of a...
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Dear Madam or /Sir,
I would like to sincerely thank you for sharing with us your feedback .We have noted your valuable comments. Please rest assured that we try our utmost to fulfill our guests’ satisfaction.
We look forward to welcome you back to Sofitel Legend Old Cataract Aswan in the near future.
Sincerely,
Tamer Labib
Executive Assistant Manager
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We have been to Aswan 2 before and the last time in 1999 with a large family group staying at this Hotel. We came then with my mother to celebrate her 80th and had always wanted to return.
This time we took a junior suite in the New Wing and we were certainly not disappointed. Firstly, the view was just...
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Dear Madam or Sir,
Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan
Please accept our condolences on the tragic death of your mother, our prayers and thoughts are with you and your family. I would also like to thank you for taking the time and letting us know about your stay. Customer care is...
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The beauty and elegance of this extraordinary hotel took me to a time and place far removed from the trappings of today's world. The rooms were understated luxury. The food was fresh and simple yet completely savory. The ambiance of the grounds overlooking the Nile was magnificent.
Dear Madam or Sir,
Thank you for choosing Sofitel Legend Old Cataract for your recent visit to Aswan
I am very pleased to learn you enjoyed your stay with us and I would like to thank you for letting us know about it. Customer care is amongst our highest priorities and it is always gratifying to receive such praise.
Your...
More
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