I must admit this is the one place I visit everytime I am in Kenya. Lovely service , warm reception and indeed a nicely done interior. You want to make sure you experience Reata whenever you are around.

Sorry for using this cliche, but that's how I felt: Home away from home. 1/ Location: Ideal; next to Telkom plaza which is close to centre of town and most business addresses in the beautiful city of Nairobi. 2/ Staff: Friendly, helpful and always with a smile. 3/ Rooms: Clean, comfy and well equipped. I was on a business trip,... More

My experience at the hotel was not good.The restaurant servers are very high handed and border line rude.Its not all about the ambience of a hotel its the experience that one gets when staying at a hotel. Its a shame that the owner of this place has done a good job on the outlook of the hotel but the service... More

Lovely place. There are very many places in Nairobi where websites, pictures and descriptions do not truly reflect the venue. The Reata is not one of these. Everything that was promised from the Reata's website was delivered. The photos and descriptions where entirely accurate. Customer service is something the Reata does great. All staff I encountered were genuinely friendly, approachable... More

A good location close to CBD but still calm area. Security is great and staff are very friendly, rooms are excellent, beautiful and comfortable. A very nice restaurant and ok gym. Only problem was that Internet (wifi) was a little bit unreliable. Would recommend and come back to stay!

We (me and wife ) opted for reata due to its close proximity to city centre and my work place. We were impressed at the professionalism and courtesy of the front-office staff ( Josphet and Elizabeth ) who assisted us during our stay The rooms were as advertised on their website. Nothing added, Nothing taken off. The rooms were cleaned... More

I decided to stay in Reata serviced apartments a few days before my overland tour began. First impressions were great. The apartments are in a secure compound with 24hr guard service, the rooms are very spacious, tidy and clean and the on-site restaurant had nice food. All staff were very friendly and professional. I would've liked to have dishwashing liquid... More

We thought this place was very convenient, well presented and the staff very friendly. The restaurant food was lovely with no problem with gluten-free diet. The rooms were spacious and better than most hotel rooms for a few days stay. The kitchen did need a few repairs to the drawers but other than that everything worked well. The first unit... More

Have stayed there 2 years running and recommended it to a couple of friends who didn't want to stay at the typical Nairobi hotel - they enjoyed it. A little overpriced (as are most things in Nairobi), but worth it for the friendly service, impeccable cleanliness, uninterrupted electricity and water supply, and secure area. Expect tight quarters and low water... More