Second stay (2days this time) in the hotel and the rooms are still basic, in addition to having no aircon just a sealing fan. Some of the decorations and the overall design of the rooms looks old skul, maybe some retouch maybe be worth it. The internet signal at times can be a bit of a hustle especially when in... More

Jacaranda hotel is good and quite convenient. We stayed here for two nights. It is fine for travellers who are just stopping by Nairobi or staying for a couple of nights. The hotel is simple. The rooms are good and are well furnished. The bathrooms are clean and good. I think the hotel needs a bit of change in order... More

Stayed for 1 night a the end of Kenya safari. Rooms are basic, comfortable and clean but with no air conditioning. The Breakfast was good with variety of food and the staff courteous. Location of hotel is good as there is a shopping mall just behind the hotel with a supermarket. Generally ok.

Rooms are comfortable and clean if a little dated. Staff are very helpful and polite. I enjoyed the food especially the omelette's. In general the hotel needs some updating, but I could not fault the cleanliness of the hotel. Good as a transit stop

stayed at the hotel for 7 nights thoroughly enjoyed the place , the rooms are spacious and well furnished but they need to seriously look at air conditioning . Great meals buffet type and the front office people were very helpful . positioned very well next to a large mall were we had our trade show . Highly recommended for... More

Recently went on a Kenya Safari with Gate 1 Travel and Stayed at the Jacaranda for one night at the beginning and one night at the end of the trip, as a transit point to and from the airport. As a transit point it is acceptable but I wouldn't want to spend more than a night or two at the... More

The hotel is acceptable. All staff ( but not one of the ladies at the reception) are friendly and helpful, Michael is the best. They serve breakfast buffet, and has an omelette station. It is locate crossing street from a Mall or big shopping center, that has a supermarket a many stores. On my stay I use three rooms, any... More

The rooms are good as far as looks are concerned, as in they are well furnished and the bathrooms are nice too. However you don't have Air-conditioners , and the fans are very very slow; I asked the hotel staff to fix them but they just didn't do it; it's really hot in the day in those rooms! My room... More

There's clear effort to upgrade this hotel, however, I was not impressed by the level of service, especially the ladies in the restaurant....they were keen on looking at the guests and deciding then deciding if they would give them god service or not.....The rooms do not have an aircon, and the inbuilt fan did not work, we ghot a portable... More