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The Heron Portico

3.0 of 5
Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
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The Heron Portico
Ranked #18 of 80 hotels in Nairobi
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83 reviews from our community

    Trip type
Traveller rating
    16
    41
    18
    8
    0
Date Rating
NAIROBI
1 review
3 of 5 stars Reviewed 10 May 2013

I booked my guest Mr. Marco Favazza from Italy in your splendid hotel last week as from the 29 April upto 04 May 2013 and we appreciated the quality service of the tall huge brown gentleman in your Front Office. My guest will certainly recommend your hotel on his next visit in October 2013. Many thanks. Anthony Smith.

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Linlithgow, Scotland, United Kingdom
1 review
4 of 5 stars Reviewed 7 May 2013

Stayed here on several occasions during april/may 2013. Staff are warm and friendly, rooms are clean and comfortable. Hotel seems secure with guards at the gates etc (and Police HQ on the other side of the road, and same area of town as the president's house). Wifi facilities are good. Business people staying for more than a couple of nights... More

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Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 April 2013

The Heron Portico hotel in Nairobi made us feel like our home away from home. Mr David Mwaniki, the front desk manager, made sure our stay was as comfortable and relax as possible. His professionalism, friendliness, and dedication to making his guests feel at home are outstanding. Thank you Mr. Mwaniki and your hotel and your staff will be our... More

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Masai Mara National Reserve, Kenya
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 24 February 2013

This hotel is in a secure area in Nairobi, is comfortable and has wonderful staff. The rooms are well equipped, and offer a cozy nights sleep. The staff are wonderful, welcoming and helpful. Honestly a wonderful place to stay in Nairobi.

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 22 February 2013

Stayed in this hotel on multiple occasions in 2011 during my business trips to Nairobi. My travelling agent could not find anything better within the given budget. I found this hotel to be okay for business travelers like me. But i would not recommend it to someone travelling with kids and family. Honestly, what i heard about this hotel from... More

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Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 February 2013

I am traveling alone and am a single white woman. David Mwaniki, the Front Office Manager has done a brilliant job hire the most wonderful team - Nancy, Paris, Caesar, Vincent. They have all made sure I am safe where ever I go in the city, advising me on the rules of bartering, recommending restaurants and ensuring I feel welcome.... More

Was this review helpful? Yes 2
See 2 more reviews by Sarrah D for Nairobi
nairobi
1 review
5 of 5 stars Reviewed 28 January 2013

Room: Very nice room Food: Very tasty Crew: Very friendly Cleanliness: You can smell the detol in bathroom Internet: V good Overall" Just EXCELLENT I have been coming to Nairobi since 2010 & I tried a lot of hotel. Here you get much value than you pay. My friend David & his team are doing an excellent job here!

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sanjeev t, General Manager at The Heron Portico, responded to this review
4 February 2013

Dear Guest, Greetings from The Heron Portico! Thank you for your wonderful feedback. We are happy that you enjoyed your stay with us. As a hotel, we take immense pride in the fact that we work to make our guests feel at home. Feedback like this motivates the entire team to perform even better and more efficiently. Thank you again.... More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 26 January 2013

I checked into The Heron hotel last year mid-October, 2012. I had booked through email with David and I must say he was very very efficient in his quick reservations he did for me, am so grateful. I had booked a standard room and was lucky to be upgraded to a superior room and my oh my!! the room is... More

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sanjeev t, General Manager at The Heron Portico, responded to this review
28 January 2013

Dear Guest, We are delighted that the level of service and the hotel ambience was to your liking and you found the ambience immaculate. We take immense pride in training our staff so that our guests are delighted. Your comment on the services of our staff encourages and motivates them to attain higher levels of perfection. We look forward to... More

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 13 January 2013

The Heron Hotel has recently been refurbished and offers a good option for business and leisure travellers who prefer not to be in the middle of the action downtown Nairobi. Being on Milimani Road it offers the opportunity to be close enough to the centre without the hustle and bustle of the town centre. It is also within walking distance... More

Was this review helpful? Yes 1
sanjeev t, General Manager at The Heron Portico, responded to this review
17 January 2013

Dear Guest, Greetings from The Heron Portico! We wholeheartedly thank you for taking time to write down the review. Your feedback is very encouraging and I have shared it with the entire team. They are delighted that you had a wonderful stay in all aspects and are thrilled on being appreciated for their efforts. We have taken a note of... More

Chennai (Madras), India
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 December 2012

Stayed at the Heron for a couple of days in October on Business. The location is a touch off the main sights and sounds but it adds lusture to the Hotel. It has the look and feel of an Old English Hunting Lodge and the winding pathway and stairs to my 3rd floor room was real great. The room itself... More

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sanjeev t, General Manager at The Heron Portico, responded to this review
27 December 2012

Dear Guest, Greetings from The Heron Portico! Thank you very much for your kind words. It is good to know that we have lived up to your expectations, also heartening to know that you enjoyed your stay, while you were with us. As far as your grievances are concerned, kindly accept our sincere apologies for the same. We assure you... More

 
 
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Additional Information about The Heron Portico

Also Known As:
Heron Hotel Nairobi
Address: Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Phone Number:
Region: Kenya > Nairobi
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotels in Nairobi
Price range (per night): S$171 - 331
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more   less 
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The Heron Portico
Show the lowest price for this hotel
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