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ARIVA Beijing West Hotel & Serviced Apartment

4.0 of 5
No.36 Haidian South Road, Haidian District, Beijing 100080, China
Hotel amenities
ARIVA Beijing West Hotel & Serviced Apartment
Ranked #425 of 4,035 hotels in Beijing
4.0 of 5 stars 92 Reviews
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92 reviews from our community

    Trip type
Traveller rating
    24
    43
    19
    2
    4
Date Rating
Bandung, Indonesia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2012 NEW

The hotel room is clean and comfortable to use. But I think the stairs inside the room is not suitable for the older. It's so slippery and amusing. You must watch your step.

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See 4 more reviews by Qiuli for Beijing
Mannheim, Germany
Senior Contributor
23 reviews 23 reviews
Reviews in 20 cities Reviews in 20 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

it's a business hotel. rooms made up as an appartment loft. nice rooms and good for business at the north end of Beijing. Not far away form University, Summerpalace. Easy to reach by Metro. A bit far away from the center. Was disappointed about the bathroom. Mould in the shower, due to unsufficient ventilation. all the rest was clean, stuff... More

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Martin Ma, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review
6 May 2012

Dear Guest, Thank you very much for having taken the time posting your comments at Ariva Beijing West Hotel & Serviced Apartment. We are delighted that you have enjoyed your stay with us. As your mentioned about mould problem, we will find a way to solve it. Thank you once again for staying with us and we are looking forward... More

London
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 18 April 2012
1
person found this review helpful

The hotel is new and clean, the location is ok, easy to get on metro line. The kids loved the swimming pool. The room is sound proof. HOWEVER, the customer service is non-exist. I booked a loft room clearly stated for 4 people, 2 adults and 2 kids, aged 6 and 8. We were first give a room with only... More

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Martin Ma, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review
26 April 2012

Dear Guest, Firstly, thank you very much for taking the time to post your comments for Ariva Beijing West Hotel & Serviced Apartment. We are sincerely apologized for the unpleasant stay experience on your trip. According to our investigation that we have an unclear room type description on the website, so that it’s made our guests confused that how many... More

Singapore
Senior Contributor
33 reviews 33 reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 10 March 2012

This hotel is near the universities at Haidian area. However, many taxi drivers did not seem to know this hotel and we had to use landmarks like the Haidian hospital to help the driver with the directions. It was not easy for us to flag down a cab at the entrance of the hotel either. The rooms are pretty comfortable... More

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Martin Ma, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review
9 April 2012

Dear Guest, Thank you very much for taking your time to post the comments, we are delighted that you have enjoyed our loft room lay out. As you mentioned about the room cleanness problem, we will do the investigation and give our staff a training to re-stress the room clean standard. If you do not mind would you please provide... More

Philippines
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 24 February 2012 via mobile
1
person found this review helpful

I loved the 2 floors room concept. Our room had 2 floors, the living room was in the first floor and the bedroom was in the 2nd floor. It also had 2 toilet and bath. We were expecting free wife inside the room but they only had free Lan connection, so you really need to bring a laptop if you... More

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Martin Ma, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review
27 March 2012

Thank you very much for having taken the time to posting your comments during your stay at Ariva Beijing West Hotel & Serviced Apartment. We are glad that you have enjoyed your stay with us. Our Loft Rooms is the features guest room in our hotel, we are very happy that you liked it. As your mention, I think you... More

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 November 2011
1
person found this review helpful

i first saw this on the Agoda site and went ahead with a booking ,we had booked the loft rooms x 2 our check in was slow and we waited around 20 mins , finally to the room where we thought it was fantastic the way it was ,up stairs down stairs , large and roomy as we where a... More

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Martin Ma, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review
23 November 2011

Dear Mr.Harry, Firstly, Appreciated to take your time to share your comment with us during you stay at Ariva. We are very glad that you enjoyed your stay with our loft rooms and restaurant. Also, in term of you mentioned about slow check in and no service for money exchange problems, we will do the detailed investgation on it, and... More

Benoni, South Africa
Senior Contributor
38 reviews 38 reviews
Reviews in 29 cities Reviews in 29 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 November 2011
1
person found this review helpful

As can be seen on the many previous reviews, the room is a great size, and the loft sleeping area and large bath was a treat for my wife, and having a good shower albeit that didn’t drain downstairs was a plus. However..., the Fridge didn’t work initially; the aircon is set at 22 deg C, i.e. around the outsider... More

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Loughborough, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

Have just returned from 10days in Beijing and stayed at the Ariva Beijing West Serviced Apartments. The apartment was perfect as we travelling with our teenage son and this gave us separate sleeping and lounging areas. The view from the large windows was wonderful and on clear days we could see the hills surrounding Beijing as well as orientate ourselves... More

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Martin Ma, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review
10 November 2011

Dear Ms Mary, Firstly thank you very much for choosing to stay with us and taking your time to post the comment on the internet. I am so glad to know you are satisfied with our facilities and services. I have shared your good comments with all of my HODs And the staff as well to compliment them and encourage... More

Alice Springs. NT. Australia
Senior Contributor
32 reviews 32 reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 26 October 2011
1
person found this review helpful

This was a very disappointing start to our 14 day private personalised tour of China which included a 4 night stay at Beijing Ariva West Hotel. We were hoping to get a loft room as we have been advised our accommodation was run of house, but instead we were allotted what looked like a normal standard room with carpet stains... More

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Martin Ma, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review
1 November 2011

Dear Mr. RonLorri, I do apologize for the unpleasant experience that you have gone through during your stay with us due to the defect of our facilities in your room and the late response to your requirements. Since we have been running a very high occupancy for quite a long time and it is very humid in the summer which... More

Brisbane, Australia
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 13 October 2011
1
person found this review helpful

Stayed three nights in this hotel as part of a tour. location is a bit remote although there a large shooping centre about 15 minutes walk away. Bed was quite firm and batharoom had a lot mold that was never cleaned during stay. meals in hotel were quite good.

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martin ma, Manager at ARIVA Beijing West Hotel & Serviced Apartment, responded to this review
18 October 2011

Appreciated for having taken the time to posting your comments. As your feedback mentioned, we will make improvement accordingly, Thank you once again for staying with us and we are looking forward to welcoming you back soon. More

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Additional Information about ARIVA Beijing West Hotel & Serviced Apartment

  • Beijing Novotel
Address: No.36 Haidian South Road, Haidian District, Beijing 100080, China
Price range (per night):* S$112 - 129

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ARIVA Beijing West Hotel & Serviced Apartment
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