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Novotel Sanyuan Hotel

4.0 of 5
Shuguang Xili A5, Tower 18, Chao Yang District | Subway station SanyuanQiao Exit D, Beijing 100028, China (China International Exhibition Centre)
Hotel amenities
Novotel Sanyuan Hotel
Ranked #235 of 4,448 hotels in Beijing
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356 reviews from our community

Traveller rating
    66
    184
    79
    19
    8
See reviews for
Families
17
 
Couples
31
 
Solo
55
 
Business
139
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Shanghai, Cina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 May 2013

accor platinum member, stayed one nigth in room 1920 for quick business trip in beijing 30%discount on food offered through in room leaflet, called room service for apple pie, after 40 min still haven't received it, called again to cancel, firstly no reply, then called once more and they didn't even know i already placed the order.. wifi is very... More

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Review collected in partnership with Accorhotels.com

SophiaZhang2010, Manager at Novotel Sanyuan Hotel, responded to this review
16 May 2013

Dear guest, Thanks you very much for choosing our hotel for your stay. We appreciate you taking the time to leave us your comments. Please be assured we are always trying to deliver our optimal service to all guests. For the room service issue you mentioned above, our F&B department has reviewed the record and we will act quickly to... More

Kuala Lumpur, Malaysia
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 May 2013

Direct link to airport via express train. Metro station is just right in front of the hotel making it easy access to city centre. Check in and out was smooth, breakfast at the exec lounge was relaxing and quiet. Great service!

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See 4 more reviews by Tonelim for Beijing
Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 3 May 2013

We stayed at the Novotel in Sanyuan for 4 nights at the end of April. Initial impressions were very good, with the room and the rest of the hotel being smart, modern and clean. However as other reviewers have said, we found the room always to be too hot despite the weather outside only being around 18 degrees centigrade. The... More

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Sydney
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 13 April 2013

The location is great, literally right in front of the Sanyuanqiao Subway Station, and also Airport Express Line. If you just need a place to sleep at night in your busy schedule, this is a good hotel. However it is not a good place to spend your day inside your room at all. Upon our arrival we found that our... More

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SophiaZhang2010, Guest Relations Manager at Novotel Sanyuan Hotel, responded to this review
17 April 2013

Dear Guest , Thank you very much for your feedback. We sincerely apologize for the discomfort you felt due to the temperature of the room. We would love to make sure all our guests feel comfortable during their stay at our hotel. We are also reviewing the bathroom condition and the cleanliness of the facilities. Please accept our sincere apologies... More

Les Andelys, France
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 30 March 2013

This is the third time we have stayed at this Novotel when in Beijing on business. The previous stays were excellent and this one was also. The staff are extremely helpful and go out of their way to help and the duty Manager on our arrival changed our room personally and helped us with our bags as we found it... More

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Krakow, Poland
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 March 2013

I shall return there. Not that I think this hotel is particulary great, but because of it's location. Is so close to airport, has a small mall close to it, couple restaurants (including very nice sushi restaurant), and it was close to my business. It is very busy thought. Hard to get reservation there some times. I was a little... More

Was this review helpful? Yes 1
SophiaZhang2010, Manager at Novotel Sanyuan Hotel, responded to this review
9 April 2013

Dear guest. I appreciate your time leaving valuable comment here, which is important for us to improve our service and serve you better. Please contact me h6280.sophiazhang@gmail.com, and I would be glad to provide you personalized service. Our hotel is only walking distance to China International Exhibition Center, which is very close to embassy area, and minuties to Airport by... More

Seoul, South Korea
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 28 March 2013

I had stayed at Beijing Sanyuan Novotel this March 22nd to 24th (2 nights) for golf expo watching purpose. The hotel is very convenient place for the business travelers as it is the point of the just station which connected with airport speed rail. The room and sleeping condition were all very comfortable, compared to the cost. However, I don't... More

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Review collected in partnership with Accorhotels.com

Shenzhen, China
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 March 2013

I stayed in Novotel Beijing Sanyuan hotel whenever I go to Beijing. It's so convenient locating on the airport express train route. Due to the Beijing heavy traffic, I decided to stay around Sanyuanqiao area on the business trip. It only takes about 20 minutes from the airport to the hotel. The hotel is also right above the subway station... More

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SophiaZhang2010, Manager at Novotel Sanyuan Hotel, responded to this review
25 March 2013

Dear Guest , I appreciate your time in providing us valuable feedback. This feedback helps us serve all our guests better during their stay in Novotel beijing sanyuan. For your suggestion about including the breakfast in the room rate, our two days package (web only offer) must be a good choice for you. Staying two days, you will get daily... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 February 2013

Room is small and cosy. Wi-fi is not available in room as advertised. Was asked to buy a router from the Hotel store if I require wi-fi. No fluffy pillows, all flat and 'small'. Requested for late check out (2:30pm) at reservation and during check-in with no objection. On day of check-out, front desk started calling at noon and room... More

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

SophiaZhang2010, Manager at Novotel Sanyuan Hotel, responded to this review
24 March 2013

Dear guest, It is good that your request was fulfilled in our hotel, and I appreciate your time leaving comment on tripadvisor.com. It is valuable for us to improve our in-house communication. Our broadcasting internet connection is being wired. In case you need a wireless connection in your room, please address your request to the reception desk teams. Upon a... More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 16 February 2013

I just went BJ for 3 nights and tried Novotel Sanyuan Hotel. I thought Novotel is an international branded hotel and should have certain quality, even though I'm not expecting 4 or 5 star service. However, it turned out an unexpectedly terrible experience to me. First of all, the first night I arrived, I found the shower water was just... More

Was this review helpful? Yes 1
SophiaZhang2010, Manager at Novotel Sanyuan Hotel, responded to this review
21 February 2013

Dear guest, My name is Kamel Senhadji. I am the general manager of Novotel Beijing Sanyuan. I read carefully your comments and do regret to see that things did not go as well as I would like them to be for you during your stay in our hotel. I would like to express my sincerest apologies for that. I would... More

 
 
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Additional Information about Novotel Sanyuan Hotel

Also Known As:
Novotel Beijing
Beijing Novotel
Address: Shuguang Xili A5, Tower 18, Chao Yang District | Subway station SanyuanQiao Exit D, Beijing 100028, China
Region: China > Beijing > China International Exhibition Centre
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #235 of 4,448 hotels in Beijing
Price range (per night): S$106 - 185
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Novotel Beijing Sanyuan is located in the heart of the city, only 16 minutes from the airport, With the Airport Exp. train and Metrol Line 10 right in front of the hotel, it is easy to connect you every where in Beijing. The hotel is only few minutes from the Embassies district, Lufthansa shopping mall, silk market, and the 3 Exhibition centers. The 305 rooms provide comfortable accommodations to Business & Leisure guests, offering complimentary internet access ensuring permanent connection. ... more   less 
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