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Sofitel Forebase Chongqing

5.0 of 5
No.137 Keyuan Second Road, Jiulongpo District, Chongqing 400039, China
Hotel amenities
Sofitel Forebase Chongqing
Ranked #5 of 938 hotels in Chongqing
4.5 of 5 stars 448 Reviews
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448 reviews from our community

    Trip type
Traveller rating
    187
    228
    24
    8
    1
Date Rating
Hong Kong, China
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 11 May 2012 via mobile
2
people found this review helpful

Disappointed at the lack of concern for room upkeeping and repair (broken shower, cracking tiles, disjointed furniture), disregard for enforcing a smoke-free lobby, and a generally sloppy attitude towards details (garbage at lift lobby remained overnight, staff passage door not closed for days, closing of swimming pool unannounced). This hotel is a shame to the Sofitel name. An average stay,... More

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Wellington, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 23 April 2012

It starts with making you feel welcome, or not. I object, when I have prepaid from home, have the credit card receipt and accommodation documents in my hand, to be told "no, we can't verify that" so you will have to pay a rmb4000 deposit. That is just outrageous and has now happened twice in two visits to china. If... More

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Petah Tiqwa, Israel
Top Contributor
201 reviews 201 reviews
Reviews in 45 cities Reviews in 45 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 April 2012

This is a great hotel in a town that does not offer that many touristic attractions. The hotel is located far away from the town center, which means you have to rely on taxis. Taxi drivers in Chongqing are literally insane and each and every ride felt like a rollercoaster (only much less safe...). Check in was rather slow, but... More

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See 3 more reviews by TheShis for Chongqing
Detroit, Michigan
Senior Contributor
32 reviews 32 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 April 2012

Stayed here just a couple of weeks ago for business trip. OK - stayed on the VIP floor - but great hotel. clean, great service and nice breakfast. Yes, there are other hotels of equal ranking - and I can't speak for the other floors, but I would stay here again.

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Shanghai, China
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 March 2012

First time in CQ as a group of 7. 1 week stay so cannot really compare with other hotels in the area. But in few bullet points: 1) breakfast buffet - very good choices, more then satisfied 2) dinners - indian chef was not available (gone forever?) so we could not choose from the indian menu whole week. After 3rd... More

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Chongqing, china
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

I have to say that my stay in the Chongqing Sofitel over the Christmas holiday was pretty good. Great by many standards in the country but not 5 star. The food we had was wonderful no complaints there. The staff are quick to help with any problem and where very friendly. The room service however leave something to be desired.... More

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Franck LOUIS, Manager at Sofitel Forebase Chongqing, responded to this review
13 February 2012

Dear valued Guest, In opening, please accept our sincere appreciation for having chosen to stay with us and for your valued comments. As such, we have clarified some of the internal issues mentioned and planned some more trainings for our young members in order to solve those shortfalls and ensure that all our Guests are able to fully enjoy our... More

shanghai
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 31 January 2012

I was recently at the Sofitel Forebase Chongqing on an extended business stay (2 weeks), and this hotel exemplifies the problems the Chinese service and hotel industry will face as it tries to catch up to worldwide standards. Firstly, in China, an excessive number of hotels are awarded 5-star status, but many times, these properties are merely given these certificates... More

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Franck LOUIS, Manager at Sofitel Forebase Chongqing, responded to this review
8 February 2012

Dear Mr. Rogue, We wish to thank you for your comments on TripAdvisor, following your visit. The comments posted have been reviewed with our management team for investigations and improvements. However we require more detail for research and we have not found your Guest Profile in our reservation system, as well as on our ID files that is automatically done... More

Vladivostok, Russia
Senior Contributor
25 reviews 25 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 December 2011

Amazing rooms, clean, comfortable bed, big bath tub. Good service and delicious breakfast! Definitely recommended!

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Posted by an Accorhotels.com traveller
Shanghai, China
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

1.When I reach the room, I found my room still have cigrette left by last guy! on the table and box!! Is it five star sofitel? 2. My client and me go to bar at lobby on 2340, but we have been noted the bar wi ll closed at 2400, so they could not take any order for us, I... More

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London, United Kingdom
Top Contributor
59 reviews 59 reviews
Reviews in 31 cities Reviews in 31 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 18 December 2011

The hotel is located about 14 kilometers from the centre. It takes between 30 to 45 minutes by taxi to get to the centre, but the cost is only about 25rmb, and it is less polluted in this “high tech” area. I cannot praise the staff too highly. They were outstandingly helpful. I had left my laptop power cable in... More

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Additional Information about Sofitel Forebase Chongqing

  • Accor Forebase Chongqing
Address: No.137 Keyuan Second Road, Jiulongpo District, Chongqing 400039, China
Price range (per night):* S$102 - 270

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