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Cosmopolitan Hotel Hong Kong

4.0 of 5
No.387-397 Queen's Road East, Wan Chai, Hong Kong, China (Wan Chai)
Hotel website
Hotel amenities
Special Deal
A FREE OCEAN PARK TICKET
Cosmopolitan Hotel Hong Kong
Ranked #80 of 507 hotels in Hong Kong
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1,473 reviews from our community

Traveller rating
    410
    704
    271
    56
    32
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Families
333
 
Couples
299
 
Solo
144
 
Business
213
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

I stayed at this hotel for 5 days in March. I found the service excellent. The staff were extremely helpful and polite, especially the front desk. The rooms were clean and comfortable and the location was good. The Front Office Manager and front office staff (can't remember their names, Sorry!!) was very concerned and very helpful after I became ill... More

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Perth, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Spent 3 nights here as the first part of a 9 night 3 hotel trip around Hong Kong with the family. Was a little bit worried about the noise transfer between rooms and were constantly shushing the kids although on reflection I can't remember hearing any noise from adjoining rooms. Breakfast was good although I can see it getting much... More

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See 2 more reviews by Steve77_PER for Hong Kong
coventry uk
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 20 May 2013 NEW

I stayed at this hotel for five days in May with my husband. The room was on the 20th floor and exceptionally small. So small that you could not have both suitcases open at the same time. The bed was rock hard and the air conditioning very noisy, when trying to sleep. I was shocked to find out that the... More

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See 3 more reviews by couchguru for Hong Kong
Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 16 May 2013 NEW

We stayed the hotel for short holiday visit the location is great and near to Times Square HK plus other attractions in Hongkong like Ocean Park and easy access to The Peak Hongkong where you can have a walk to the Bus Stop that brings you to the overall Peak of HK with reasonable price ... The room is nice... More

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Amsterdam
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 15 May 2013

We had a package deal with Cathay Pacific where this hotel was included. And we were very happy about this. The location is just perfect, good size rooms and comfy beds. I would choose this hotel again.

Was this review helpful? Yes 4
Kingston upon Thames, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 15 May 2013

I first visited HK in 1997 on business and have stayed in a range of hotels since. It’s a fantastic city and well worth a holiday or stopover (perhaps avoiding the summer heat if you can). We’ve recently stayed in the Cosmopolitan (on four occasions) and although it may not be the most luxurious, we would happily use it again.... More

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CosmopolitanHotelHK, General Manager at Cosmopolitan Hotel Hong Kong, responded to this review
15 May 2013

Dear Guest, Thank you for staying at Cosmopolitan Hotel. We’re so glad to know that you had an enjoyable stay with us. Your great compliments towards our staff and service have definitely motivated us to keep it up! Your valuable comments towards our gym facilities are well noted and we shall bring this up for management review soon for improvement.... More

Cheshire
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 14 May 2013

We went to hong Kong for a family wedding and several of us stayed at this hotel. The rooms were quite large and spotlessly clean. Breakfast was excellent and the staff were pleasant and efficient. The concierge went out of his way to answer our numerous questions. He booked us taxis and made sure the drivers knew where we wanted... More

Was this review helpful? Yes 1
Macau
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2013

It was a nice stay in Cosmopolitan Hotel, they do provide shuttle bus service to many tourism spots and it is very convenient! Clean and neat, room is not large but it is reasonable with the promotional rate! However, it was a bit odd that they charge for Wifi service charge but stated that they provide free wifi service. It... More

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CosmopolitanHotelHK, General Manager at Cosmopolitan Hotel Hong Kong, responded to this review
15 May 2013

Dear Pamela, Thank you for your feedbacks. It’s great to know that you love our favourite shuttle service and we trust you had a wonderful stay here. Regarding the free wifi service, we appreciate your understanding that the service charge is actually imposed by the internet service provider instead of our hotel. Please do visit our official website for the... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 May 2013

The location was good, the rooms were large, the staff were reasonably helpful polite and friendly But somehow the room felt slightly damp. The floor didn't appear to be very clean too. And the shower curtain felt dirty. So, everything is rather fine other than the cleanliness.

Was this review helpful? Yes 1
CosmopolitanHotelHK, General Manager at Cosmopolitan Hotel Hong Kong, responded to this review
15 May 2013

Dear Guest, Thank you for staying with us. We trust you had a great stay with us with our well-equipped hotel facilities and friendly staff. Having said that, we regret for the occasional room condition that didn’t meet your expectation. While our Housekeeping staff tidies up all guestrooms on a daily basis, rest assured that we will look into the... More

Wetter, Germany
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 12 May 2013

We got more than what we paid for: Location - very good location, close to central and the hotel provides FREE shuttle buses around Hong Kong so it makes going around town so much easier. Service - the staff made sure we were very comfortable, the room was really nice - we got upgraded to a suite on the 23rd... More

Was this review helpful? Yes 2
See 2 more reviews by kremekix for Hong Kong
 
 
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Hotel Summarization (Beta)

What travellers say

  • Causeway bay(113)
  • Times Square(96)
  • Happy valley(89)
  • Very good(69)
  • Free shuttle bus(39)
  • Ocean park(25)
  • Shuttle buses(23)
  • Wan Chai(18)
  • Friendly and helpful(16)
  • Airport Express(13)

Additional Information about Cosmopolitan Hotel Hong Kong

Address: No.387-397 Queen's Road East, Wan Chai, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Wan Chai
Amenities:
Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#9 Best Value Hotels in Hong Kong
#56 Family Hotels in Hong Kong
#60 Luxury Hotels in Hong Kong
#79 Business Hotels in Hong Kong
Price range (per night): S$123 - 247
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Providing free Wi-Fi in the lobby, the 4-star Cosmopolitan Hotel Hong Kong is a short 10-minute walk from Causeway Bay MTR Station. Free shuttle services cover popular spots like Times Square and the Hong Kong Convention and Exhibition Centre.The elegant rooms have large windows, as well as relaxing massage shower cubicles in the bathrooms. A flat-screen TV and iPod docks are included. The room is also equipped with a minibar, personal safe and tea/coffee making facilities.Cosmopolitan Hotel Hong Kong is just next to Happy Valley Racecourse. It is a 5-minute train ride from Wan Chai Business District and a 15-minute drive from Ocean Park amusement park.Guests can exercise at the fitness centre, or enjoy foot massages and body treatments at the Foot Joy Club. The hotel also provides a business centre and a tour desk.He Jiang Restaurant serves authentic Sichuan and Huai-yang dishes, while 3T Bar offers an extensive cocktail and wine menu. In-room dining is possible with room service. ... more   less 
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Also Known As:
Cosmopolitan Hong Kong
Hong Kong Cosmopolitan Hotel
Cosmopolitan Hotel Hong Kong

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